Executive Director - SCL & MPW

Delion Care Services•Frankfort, KY

About The Position

The Executive Director provides overall leadership for Abilities Unlimited’s Supports for Community Living (SCL) and Michelle P. Waiver (MPW) programs, which serve people with intellectual and developmental disabilities. Reporting to the Vice President of Waiver Operations, the Executive Director is accountable for service quality and safety, regulatory compliance, financial performance, and recruiting and developing a strong, stable workforce. The position also serves as the agency’s designated Program Director under SCL and MPW regulations and is the primary point of contact with the Division of Developmental and Intellectual Disabilities (DDID) and the Department for Medicaid Services (DMS) on certification, quality, and compliance matters. The role leads program strategy and operations, ensures supports reflect participants’ person-centered service plans, choices, and goals, and oversees compliance, quality assurance, financial controls, staff development, and community relationships. The Executive Director works with the VPWO on program and financial plans, budgets, and official correspondence. This is a full-time, salaried position with standard business hours and evening, weekend, and on-call availability as program needs require.

Requirements

  • A bachelor’s degree or higher from an accredited institution, or licensure as a Registered Nurse.
  • At least two years of administrative experience in an organization supporting people with intellectual or developmental disabilities.
  • Administrative experience must include responsibility for developing, implementing, and being accountable for the agency’s budget; developing, reviewing, and implementing agency policies and procedures; and supervising employees, including conducting performance evaluations.
  • At least 18 years of age.
  • Legal authorization to work in the United States.
  • Strong knowledge of person-centered practices and the rights of people with intellectual and developmental disabilities.
  • Proven management and supervisory skills, including the ability to coach, motivate, and hold staff accountable.
  • Excellent written and verbal communication skills, including communication with state agencies, families, and community partners.
  • Strong organizational, recordkeeping, and problem-solving skills, with close attention to detail.
  • Sound judgment and the ability to respond calmly and effectively to crises and urgent situations.
  • Proficiency with Microsoft Office and electronic health record or documentation systems.
  • Successful completion of a multi-system background check.
  • Successful completion of a negative five-panel drug screen.
  • Completion of all required orientation and training within regulatory and agency-policy timeframes.

Nice To Haves

  • Bachelor’s degree in human services, social work, psychology, public or healthcare administration, or a related field.
  • Previous leadership experience overseeing SCL and/or MPW services in Kentucky.
  • Working knowledge of DDID certification reviews, MWMA, and Medicaid waiver billing.

Responsibilities

  • Develop and carry out a long-range plan that advances the organization’s mission and track progress against measurable goals.
  • Partner with the VPWO to set program, organizational, and financial plans and implement approved plans and policies.
  • Keep the VPWO informed of program performance, risks, compliance findings, staffing, and other significant issues.
  • Lead a respectful, accountable, person-centered workplace culture that attracts and retains a diverse, high-quality team.
  • Ensure services comply with federal, state, and local requirements, including SCL and MPW regulations, certified waiver provider requirements, and the HCBS Settings Rule.
  • Serve as the primary liaison with the DDID Quality Administrator and other state reviewers; prepare for certification and monitoring reviews and oversee corrective action plans.
  • Oversee incident reporting, investigations, and follow-up to protect participants’ health, safety, and rights.
  • Maintain accurate official records, documentation, and billing support, including MWMA and EVV requirements.
  • Establish and review agency policies and procedures and lead internal quality assurance and continuous improvement activities.
  • Oversee all agency SCL and MPW services so supports reflect each participant’s person-centered service plan, choices, and goals.
  • Collaborate with case managers, families, guardians, and support teams to resolve concerns and coordinate services.
  • Monitor service authorizations, utilization, and staffing coverage to ensure services are delivered as planned.
  • Identify opportunities to grow or improve services in response to community needs.
  • Develop the annual program budget with the VPWO and ensure operations remain within approved budget guidelines.
  • Maintain sound financial practices and internal controls, including accurate, timely, and compliant billing.
  • Monitor financial performance and take action to keep the organization adequately resourced.
  • Lead recruitment, hiring, onboarding, and separation of paid staff and volunteers.
  • Directly supervise assigned staff, set clear expectations, and complete performance evaluations at least annually.
  • Ensure current job descriptions, required background checks, and sound human resources practices are in place.
  • Ensure staff complete required training on time and support ongoing professional development.
  • Represent the organization’s mission and values to participants, families, state agencies, community partners, and the public.
  • Build cooperative working relationships with community groups, provider networks, and advocacy organizations.
  • Together with the VPWO, conduct official correspondence and, with designated officers, execute legal documents.
  • Perform other duties as assigned.
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