Executive Director/Sales Director

Sonida Senior Living•Dallas, TX
•Onsite

About The Position

Whitley Place, a Sonida Senior Living community, is seeking an experienced Executive Director / Sales Director to lead our Assisted Living and Memory Care community in Keller, Texas. This high-impact dual leadership role is ideal for a proven senior living professional who excels in both community operations and sales performance. The Executive Director / Sales Director is responsible for driving occupancy, maximizing revenue, enhancing resident satisfaction, leading team development, ensuring regulatory compliance, and delivering exceptional experiences for residents and families.

Requirements

  • Minimum 3 years of Executive Director experience in senior living, assisted living, memory care, healthcare, hospitality, or a related industry.
  • Minimum 2 years of sales, business development, or occupancy growth experience.
  • Demonstrated success leading teams and managing community operations.
  • Strong financial acumen with experience managing budgets and operational performance.
  • High school diploma or equivalent required.

Nice To Haves

  • RHA, HFA, LNHA, or other applicable state licensure/certification preferred.
  • Experience leading Assisted Living and Memory Care communities.
  • Proven history of improving occupancy, resident satisfaction, and financial results.
  • Strong communication, relationship-building, and leadership skills.

Responsibilities

  • Direct all community operations, ensuring exceptional resident care and service delivery.
  • Ensure compliance with all federal, state, and local regulations governing assisted living and memory care.
  • Lead, coach, develop, and retain high-performing department leaders and community team members.
  • Foster a positive workplace culture focused on engagement, accountability, and resident-centered care.
  • Partner with department leaders to maintain community appearance, safety standards, and operational effectiveness.
  • Monitor quality outcomes and implement continuous improvement initiatives.
  • Manage community budgets, revenue goals, and expense controls.
  • Drive financial performance through occupancy growth and operational efficiency.
  • Analyze key performance indicators and implement strategies to improve results.
  • Ensure effective stewardship of community resources while maintaining exceptional resident experiences.
  • Recruit, hire, train, mentor, and evaluate department leaders and community team members.
  • Build strong leadership succession plans and talent pipelines.
  • Create an environment that promotes teamwork, professional growth, and employee retention.
  • Partner with regional leadership to execute company initiatives and best practices.
  • Partner with the Director of Sales to achieve occupancy, revenue, and move-in goals.
  • Maintain strong relationships with residents, families, referral sources, healthcare professionals, and community partners.
  • Develop and execute strategic marketing and outreach initiatives.
  • Support prospective residents and families throughout the sales process.
  • Utilize competitive market data to identify opportunities for growth and increased market share.
  • Ensure a seamless move-in experience that drives resident and family satisfaction.

Benefits

  • Competitive base salary
  • Eligible for up to 30% annual incentive bonus based on performance
  • Comprehensive benefits package
  • Career advancement opportunities within a growing national senior living organization
  • Medical, Dental, Vision, Life & Disability Insurance
  • 401(k) with company match
  • PTO available on Day One
  • Employee Assistance Program
  • Flexible Spending & Dependent Care Accounts
  • Paid Training & Leadership Development
  • Flexible Scheduling Opportunities
  • Team Member & Resident Referral Bonuses
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