Executive Director of Student Engagement - Enrollment Management and Student Success

Southeast Missouri State University•Cape Girardeau, MO

12d

About The Position

The Executive Director of Student Engagement provides vision, leadership, and strategic direction for the development and management of an intentional student life experience that positively influences student engagement, campus culture, retention, graduation rates, and enrollment. This role provides oversight and leadership for Campus Life and Event Services, Fraternity and Sorority Life, and Recreation Services. The Executive Director collaborates with individuals and departments across the University to advance student life goals and objectives from a university-wide perspective, including the development of the overall student experience and major campus events. They establish and maintain external relationships and partnerships that enhance the student life experience and create collaborative opportunities for students. The Executive Director ensures that auxiliary units, including the University Center and Student Recreation Center, provide exemplary service, maintain appropriate facilities, support student needs, and effectively develop and manage their budgets. They collect, analyze, and report key student engagement metrics and performance indicators to inform strategies that improve student engagement and retention. The role also involves serving on the Students of Concern Team, the on-call crisis response team, and other University committees as needed. The Executive Director supervises three direct reports, including professional staff and department leaders, and exercises appropriate authority regarding hiring, performance management, personnel actions, and departmental operations. They develop and oversee budgets for multiple departments and coordinate facility renovations and physical improvements through established University processes. Finally, the Executive Director leads the development, implementation, and evaluation of programs and services designed to enhance student engagement, belonging, retention, and success.

Requirements

Bachelor’s degree
At least five years of successful administrative experience in higher education
Experience supervising professional staff
Experience leading one or more student affairs departments
Experience developing programs and services
Ability to read, interpret, and apply University policies and procedures
Ability to exercise sound judgment and independent decision-making
Strong troubleshooting, critical-thinking, and problem-solving skills
Excellent written and verbal communication skills
Excellent organizational and time-management skills, with the flexibility to manage changing priorities

Responsibilities

Provides vision, leadership, and strategic direction for the development and management of an intentional student life experience that positively influences student engagement, campus culture, retention, graduation rates, and enrollment.
Provides oversight and leadership for Campus Life and Event Services, Fraternity and Sorority Life, and Recreation Services.
Collaborates with individuals and departments across the University to advance student life goals and objectives from a university-wide perspective, including the development of the overall student experience and major campus events.
Establishes and maintains external relationships and partnerships that enhance the student life experience and creates collaborative opportunities for students.
Ensures that auxiliary units, including the University Center and Student Recreation Center, provide exemplary service, maintain appropriate facilities, support student needs, and effectively develop and manage their budgets.
Collects, analyzes, and reports key student engagement metrics and performance indicators to inform strategies that improve student engagement and retention.
Serves on the Students of Concern Team, the on-call crisis response team, and other University committees as needed.
Supervises three direct reports, including professional staff and department leaders, and exercises appropriate authority regarding hiring, performance management, personnel actions, and departmental operations.
Develops and oversees budgets for multiple departments and coordinates facility renovations and physical improvements through established University processes.
Leads the development, implementation, and evaluation of programs and services designed to enhance student engagement, belonging, retention, and success.