Vice President for Enrollment Management and Student Success

Easterseals•Long Island City, NY

About The Position

The Vice President for Enrollment Management and Student Success leads enrollment growth, student retention and completion, and the modernization of student services operations at Apex Technical School. Reporting to the Chief Operating Officer and Senior Vice President for Administration, the role oversees admissions, student financial services, and student support, and works closely with academic leadership to improve graduation and employment outcomes. The Vice President develops an integrated, data-driven approach to the student experience, from recruitment and enrollment through graduation and career placement, while maintaining operational oversight, financial discipline, and accountability. The position manages departmental budgets, staffing, and resources and supports the school’s long-term financial sustainability. Direct reports include the Director of Admissions, Director of Student Financial Services, Director of Student Support, and other designated enrollment and student services personnel.

Requirements

Bachelor’s degree required.
Minimum of 8–10 years of progressive leadership experience in higher education, career and technical education, workforce training, or a related field.
Demonstrated success leading enrollment, admissions, student services, financial aid, or student success operations.
Experience overseeing multiple departments, managing budgets, and leading teams through organizational change.
Strong understanding of enrollment management, student retention, financial aid operations, and institutional financial performance.
Experience using data, reporting, and performance metrics to improve operational results and drive accountability.
Experience implementing process improvements, technology solutions, and cross-functional initiatives.
Strong leadership, communication, problem-solving, and relationship-management skills.
Commitment to supporting nontraditional students and individuals facing barriers to education and employment.

Nice To Haves

Master’s degree in higher education administration, business, or a related field.
Experience in an ACCSC-accredited institution or comparable career and technical education setting.
Familiarity with New York State proprietary school regulations and Title IV financial aid requirements.
Demonstrated experience improving enrollment, student retention, completion, and career placement outcomes.
Experience implementing or improving student information systems, CRM platforms, payment systems, and performance dashboards.
Knowledge of institutional loan programs, accounts receivable, and strategies for reducing student bad debt.

Responsibilities

Develop and execute enrollment strategies that drive growth, improve conversion, and support program capacity and financial goals.
Set enrollment targets by program and start date, and use recruitment and admissions data to monitor performance and identify opportunities for improvement.
Oversee admissions operations, including lead management, recruitment, application processing, enrollment conversion, and onboarding.
Expand recruitment partnerships with high schools, workforce organizations, community-based organizations, government agencies, and employers.
Set admissions team performance expectations covering response times, student engagement, conversion, and enrollment yield.
Oversee financial aid, student accounts, institutional loan programs, and student financial services, ensuring compliance with Title IV and applicable regulatory requirements.
Partner with Finance to improve affordability, student payment processes, financial counseling, and financial sustainability.
Monitor student financing arrangements, accounts receivable, loan delinquency, and bad debt, identifying opportunities to reduce financial risk.
Improve payment options and financial literacy resources to help students understand their obligations and remain enrolled.
Develop and implement strategies to improve student attendance, persistence, retention, completion, and graduation.
Establish early-warning processes to identify students at risk of withdrawing and ensure timely intervention and support.
Strengthen collaboration among admissions, financial services, academic leadership, and student support teams to address barriers to student success.
Improve student onboarding, support services, and communication to help students remain engaged and complete their programs.
Monitor student satisfaction, withdrawal trends, and program outcomes to identify opportunities for improvement.
Partner with the Chief Academic Officer to strengthen career services, employer engagement, and graduate employment outcomes.
Establish expectations for career readiness, employer partnerships, placement activity, and verified employment results.
Expand relationships with employers, industry partners, unions, and workforce organizations to support graduate employment opportunities.
Strengthen coordination between enrollment, academic programs, and career services to prepare students for employment.
Lead improvements to student information systems, enrollment technology, financial services, reporting, and administrative processes.
Develop dashboards and performance measures covering enrollment, financial services, student retention, completion, and employment outcomes.
Establish consistent operating procedures, departmental accountability, and regular performance reviews.
Manage departmental budgets, staffing, and resources while identifying opportunities to improve efficiency and reduce costs.
Partner with executive leadership on institutional planning, accreditation, compliance, and operational improvements.
Build and develop strong teams, set clear expectations, and foster a culture focused on responsiveness, accountability, and student success.