Executive Director of Operations RN Home Health

UnitedHealth Group•Orangeburg, SC
•$90,000 - $135,000

About The Position

The Executive Director of Operations is responsible for the overall operational, financial, and clinical performance of assigned home health care center(s). The role provides strategic direction and leadership to ensure regulatory compliance, achievement of key performance metrics, and execution of business development initiatives. The Executive Director leads staff and management activities, supports marketing and growth efforts, and is accountable for care center financial and clinical performance within the established budget. The role also makes employment decisions for direct-report staff and monitors employee performance. For South Carolina, the home health agency must designate a qualified Administrator/Director with authority and responsibility for agency functions and activities, who is available within a reasonable time and distance. A qualified staff member must be designated in writing to act in the Administrator/Director’s absence. A physician or registered nurse must be designated to supervise professional activities in providing home health services. The Administrator/Director and Director of Professional Services may be the same individual.

Requirements

  • Bachelor's degree in business or a clinical-related field, or at least five years of healthcare, home health, or hospice leadership or management experience in lieu of a degree.
  • At least three years of leadership or management experience in healthcare, home health, or hospice; at least five years is required when substituting experience for the degree.

Nice To Haves

  • Master's degree in business or a clinical-related field.
  • Current, unencumbered license to practice as a Registered Nurse or other healthcare professional in the assigned state.
  • Current home health experience.

Responsibilities

  • Ensure the care center complies with applicable regulations, laws, policies, and procedures.
  • Educate staff about state, federal, and accreditation requirements, as applicable.
  • Ensure services are billed as provided to the proper payor source.
  • Direct weekly business development and management team meetings with appropriate staff and members of the medical community to promote home care services.
  • Provide input, guidance, and feedback on marketing activities and agency marketing plans to support growth goals.
  • Assign and direct staff with appropriate skills to perform their duties.
  • Coach, direct, and encourage staff through formal and informal means.
  • Analyze work processes and suggest improvements.
  • Manage care center financial and clinical performance and delivery of key metrics within the established budget.
  • Make employment decisions for direct-report staff, including hiring, termination, advancement, promotion, or status changes.
  • Monitor and evaluate employee performance.
  • Perform other related duties as assigned.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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