Executive Director, HR Business Advisor - Enterprise Technology

JPMorgan Chase & Co.•Columbus, OH
•$194,750 - $285,000

About The Position

As a Senior Human Resources Business Advisor and strategic leader within Enterprise Technology, this role shapes and delivers the people agenda across key global technology organizations, with a primary focus on software engineering and technology enablement. The position serves as a trusted advisor to senior leaders, develops a deep understanding of the business, tracks emerging technology and talent trends, and applies firmwide HR products, workforce data, and insights to help build the workforce of the future. The role partners with senior technology leaders, regional HR Business Advisors, HR centers of excellence, Finance and Business Management, and other stakeholders to deliver consistent outcomes and a high-quality employee experience globally. It adapts approaches to local market dynamics, regulatory requirements, and talent conditions, and contributes to digital-first, HR-enabled products and solutions. The role reports to the Head of Human Resources responsible for Corporate Technology, the Chief Technology Office, and AI/ML Platforms.

Requirements

  • 10 or more years of progressive Human Resources or transformational people leadership experience supporting a large-scale technology organization and senior technology leadership teams.
  • Broad knowledge of people practices, including goal setting, performance assessment and improvement, compensation, talent review and management, workforce planning, organizational change, reductions in force, and manager development.
  • Demonstrated ability to advise senior stakeholders, coach leaders, support complex people matters, and influence transformation across work design, automation, digital strategy, and operating models.
  • Strong critical-thinking and problem-solving skills, including the ability to identify trends and root causes and develop practical, well-reasoned recommendations.
  • Exceptional analytical, quantitative, and data-fluency skills, with the ability to translate workforce insights into decisions, actions, and measurable business outcomes.
  • Ability to operate at scale, navigate a globally matrixed organization, and build effective partnerships across Human Resources, Finance, Legal, and the business.
  • Excellent executive communication, stakeholder management, and relationship-building skills, with sound judgment and discretion when handling sensitive matters.

Nice To Haves

  • Experience supporting software engineering, technology platform, or enterprise technology organizations.
  • Experience using workforce analytics, skills signals, and AI-enabled insights to inform talent and organizational decisions.
  • Experience leading people strategies across multiple regions and adapting programs to local market, regulatory, and talent considerations.

Responsibilities

  • Partner with senior leaders to translate business priorities into integrated workforce, talent, leadership, performance, compensation, and change-management strategies.
  • Lead strategic workforce planning that aligns talent priorities with technology business strategy and supports a future-ready workforce.
  • Lead a holistic approach to role and skill expectations, performance management, compensation, succession, leadership development, retention, and critical-skill depth.
  • Embed firm values, strengthen the employee experience, and reinforce behaviors that support innovation and collaboration.
  • Advise leaders on organization design, restructuring, operating-model changes, and change management to improve productivity, decision-making, talent growth, and cross-functional collaboration.
  • Coach senior leaders on leadership effectiveness, organizational health, talent decisions, and complex people matters.
  • Translate workforce analytics into executive narratives and recommendations, including insights on capacity, skills gaps, attrition risk, mobility, location strategy, and spans and layers.
  • Partner with Employee Relations and HR Legal on complex employee matters, applying sound judgment, appropriate governance, confidentiality, and consistent risk controls.
  • Collaborate with HR centers of excellence and Learning to advance digital and AI-enabled products, self-service, technology-enabled processes, and skills development, particularly in modern engineering, data, and AI.
  • Partner with talent and HR product teams to provide strategic direction, represent business needs, and support effective delivery of employee experience products and services.
  • Build trusted stakeholder relationships and communicate clearly while working across a highly matrixed global organization.

Benefits

  • Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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