Executive Director, HR Business Advisor - Consumer & Community Banking
About The Position
The Executive Director, Human Resources Business Advisor (HRBA) supports Consumer and Community Banking (CCB) as a strategic partner and leader responsible for advancing the people agenda and enabling business success through innovative, data-driven, future-ready HR solutions. The role works with senior leaders and stakeholders to shape and execute strategic priorities, anticipate workforce needs, deliver strong employee experiences, and foster inclusion, growth, and performance. It also champions change and implements HR products, technologies, and processes that support current and future business objectives. The position advises on strategic people matters, including organization design, workforce planning, talent management, leadership development, and change. It uses workforce analytics, AI insights, and compelling data storytelling to inform decisions and assess the impact of HR interventions. The HRBA partners with HR Centers of Excellence, Employee Relations, and HR Legal, and helps build a values-driven, purpose-led culture.
Requirements
- 10+ years of progressive Human Resources experience in a large-scale, complex organization, including supporting senior leadership and advising on strategic people topics.
- Proven ability to partner with and influence business leaders at all levels on employee-related decisions.
- Experience in project management, process improvement, and change implementation involving multiple stakeholders.
- Advanced analytical, quantitative, and technical skills.
- Proficiency in MS Office Suite, including Excel and PowerPoint.
- Ability to work effectively in a highly matrixed environment and navigate all levels of an organization.
- Exceptional relationship management, communication, and presentation skills.
- Ability to thrive in a fast-paced, collaborative, team-based culture, with a commitment to diversity, opportunity, and inclusion.
Responsibilities
- Partner with business leaders to create and execute a people strategy aligned with business goals, advising on organization design, restructuring, and change management.
- Lead data-driven workforce planning, talent forecasting, and scenario modeling, anticipating workforce impacts and evolving talent needs.
- Drive performance and talent management, including succession planning, leadership development, and skills transformation.
- Coach managers and emerging leaders, using data and AI insights to create personalized development journeys and match talent to opportunities.
- Lead adoption and implementation of HR products, digital solutions, and technology-enabled processes, partnering with HR Centers of Excellence and business leaders.
- Champion emerging technologies, including AI and automation, to optimize HR service delivery and improve the employee experience.
- Interpret workforce metrics, identify trends, and deliver evidence-based recommendations, including modeling the return on investment of HR interventions.
- Present data stories that influence business decisions and embed people insights across functions.
- Orchestrate employee experience initiatives combining digital and physical elements, and monitor sentiment through continuous feedback and pulse surveys.
- Champion diversity, opportunity, and inclusion and partner with leaders to shape a values-driven, purpose-led culture.
- Build trusted relationships with senior leaders and advise on people matters; partner with Employee Relations and HR Legal on complex and time-sensitive cases.
- Communicate effectively across organizational levels with transparency, credibility, and integrity.
Benefits
- Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
