Executive Director, HR Business Advisor - Consumer & Community Banking

JPMorganChase • Plano, TX

7d

About The Position

As an Executive Director, Human Resources Business Advisor supporting Consumer and Community Banking (CCB), you will serve as a leader and strategic partner responsible for driving the people agenda and enabling business success through innovative, data-driven, future-ready HR solutions. You will collaborate with senior leaders and stakeholders to shape and execute strategic priorities, deliver exceptional employee experiences, and foster a culture of inclusion, growth, and performance.

The role anticipates workforce needs, champions change, and implements HR products and technologies that support current and future business objectives. It uses analytics, insights, and compelling storytelling to influence decisions, while building a values-driven, purpose-led culture through strong partnership and execution.

Requirements

• 10+ years of progressive Human Resources experience in a large-scale, complex organization.
• Experience supporting senior leadership and advising on strategic people topics.
• Proven ability to partner with and influence business leaders at all levels on employee-related decision-making.
• Experience in project management, process improvement, and change implementation across multiple stakeholders.
• Advanced analytical, quantitative, and technical skills.
• Proficiency in MS Office Suite, including Excel and PowerPoint.
• Ability to operate effectively in a highly matrixed environment and navigate across all levels of the organization.
• Exceptional relationship management, communication, and presentation skills.
• Ability to thrive in a fast-paced, collaborative, team-based culture, with a commitment to diversity, opportunity, and inclusion.

Responsibilities

• Partner with business leaders to co-create and execute a people strategy aligned with business goals; advise on organizational design, restructuring, and change management.
• Lead data-driven workforce planning, talent forecasting, and scenario modeling; anticipate workforce impacts and address evolving talent needs.
• Drive performance and talent management, including succession planning, leadership development, and skills transformation.
• Coach managers and emerging leaders, using data and AI insights to design personalized development journeys and match talent to opportunities.
• Lead adoption and implementation of HR products, digital solutions, and technology-enabled processes, partnering with HR Centers of Excellence and business leaders.
• Champion emerging technologies, including AI and automation, to optimize HR service delivery and enhance the employee experience.
• Interpret workforce metrics, identify trends, and provide actionable, evidence-based recommendations, including modeling the ROI of HR interventions.
• Present data stories to influence business decisions and embed people insights across functions.
• Coordinate employee experience initiatives incorporating digital and physical elements; monitor sentiment through continuous feedback mechanisms and pulse surveys.
• Champion diversity, opportunity, and inclusion, and partner with leaders to shape a values-driven, purpose-led culture.
• Build and maintain relationships with senior leaders as a trusted advisor on people matters; partner with Employee Relations and HR Legal on complex and time-sensitive cases.
• Communicate effectively across all levels, maintaining transparency, credibility, and integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed