Executive Director, Chase Travel Digital Channels

JPMorgan Chase & Co.•New York, NY
•$156,750 - $285,000

About The Position

As a Product Director in Chase Travel, the Executive Director leads customer-centric product innovation and the development of products and features. The role uses strategic vision and influence to challenge traditional approaches, remove barriers to success, and foster continuous innovation across cross-functional teams to create solutions that address customer needs. The position oversees product vision and roadmap, product development and execution, risk management, business growth targets, and product performance. It leads products through their full life cycle and coaches the product team in methods and practices that support effective delivery. The role also monitors market trends and competitive activity to identify opportunities for differentiation.

Requirements

  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications.
  • Extensive knowledge of the product development life cycle, technical design, and data analytics.
  • Proven ability to influence adoption of key product life-cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
  • Experience driving organizational change and managing stakeholders across multiple functions.

Nice To Haves

  • Recognized thought leader within a related field.

Responsibilities

  • Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.
  • Lead the entire product life cycle, from planning and execution through future development, adapting continuously and developing new products and methodologies.
  • Manage risks and achieve business targets related to cost, features, reusability, and reliability to support growth.
  • Coach and mentor the product team in solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery.
  • Own product performance and make accountable investments in enhancements to achieve business objectives.
  • Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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