Travel Executive Director

Benchmark Senior Living • Waltham, MA

2d

About The Position

The Traveling Executive Director of Operations manages an assigned assisted living community for a short-term period, typically 60 to 120 days, while permanent leadership is identified and put in place. The role oversees the community’s budget and occupancy goals, maintains appropriate staffing levels, and drives overall customer service. Assignments depend on community needs and may be at any Benchmark Senior Living community in Massachusetts, Vermont, New Hampshire, Maine, or Rhode Island. The position requires travel 100% of the time and involves taking on new assignments every few months.

Requirements

• Bachelor’s degree.
• Five or more years of operations management in senior care preferred.
• Experience in a managerial role responsible for multiple disciplines.
• Budgeting and staffing experience.
• Proficiency with Windows applications such as Excel and Outlook.
• Ability to lift a minimum of 50 pounds.
• Willingness to travel 100% of the time to community locations in Massachusetts, Vermont, New Hampshire, Maine, and Rhode Island.

Nice To Haves

• Degree in Healthcare Administration, Hospitality Management, or Business preferred.
• Five or more years of operations management in senior care preferred.

Responsibilities

• Review bills and statements.
• Analyze revenue projections and make adjustments when revenue sources decrease.
• Manage the Sales Director.
• Network with outside referral sources, including hospital and rehabilitation personnel.
• Qualify prospects financially using credit reports, bank statements, and other relevant information.
• Review occupancy in relation to staffing.
• Assist with hiring and recruitment processes.
• Handle resident and family grievances.
• Manage the assigned community’s budget and occupancy goals.
• Maintain appropriate staffing levels and drive overall customer service.

Benefits

• 10 paid holidays plus one floating holiday.
• Vacation and Health & Wellness Paid Time Off.
• Tuition reimbursement program.
• Physical and mental health wellness programs.
• Medical, vision, and dental benefits provided by Blue Cross Blue Shield.
• 401(k) retirement plan with company match.
• Long-term care insurance.
• Company-provided life insurance and long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager