Executive Business Partner

Twilio•,

10d•$108,720 - $142,000•Remote

About The Position

Twilio is hiring an Executive Business Partner to scale the impact of the executives they support. The role provides proactive calendar support, manages competing deliverables and deadlines, and takes effective action in ambiguous situations. The partner works with go-to-market (GTM) executives to advance team initiatives tied to business priorities and serves as a point of contact for executives’ direct reports and administrative business partners. The position is part of Twilio’s team of Executive Business Partners and Administrators. This is a US-remote role, though the employee may be asked to attend occasional in-person team gatherings, off-sites, customer meetings, or project and team meetings. The role is not eligible for hiring in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required. Estimated annual pay ranges vary by location: $108,720–$120,800 in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington, D.C.; $115,020–$127,800 in New York, New Jersey, Washington State, or California outside the San Francisco Bay Area; and $127,800–$142,000 in the San Francisco Bay Area. The role may also be eligible for Twilio’s equity plan and corporate bonus plan. Starting salary is determined using permissible, non-discriminatory factors such as skills, experience, and geographic location.

Requirements

At least 5 years of experience supporting executives in a fast-paced environment, making sound decisions amid ambiguity and changing priorities.
Superior attention to detail and a high level of integrity and discretion when handling confidential information.
Demonstrated ability to build cross-functional relationships, partner closely with leaders and peers, and keep multiple teams and projects on track in parallel.
Experience planning domestic and international travel, including air travel, hotel accommodations, and visa requirements.
Ability to plan and facilitate virtual, in-person, or hybrid leadership summits and team-building events.
Proficiency with common administrative tools such as G-Suite, Zoom, and Slack.
Excellent time-management and problem-solving skills, ability to anticipate needs, and strong multitasking ability.

Nice To Haves

Previous experience in support roles within the high-tech industry.
Understanding of business operating cadences and team requirements to align and maintain rhythms.
Prior experience with contract management and procurement processes.
Ability to conduct research and create reports or presentations.
Experience managing travel and entertainment expenses to budget.
Strong written and verbal communication skills.
Ability to think creatively and know when to pivot as needed.

Responsibilities

Partner with executives to understand priorities, manage complex calendars and meeting requests, rank requests, and redirect them as needed.
Make decisions independently on behalf of executives, using discretion when committing their time and evaluating needs.
Manage domestic and international executive travel, prepare expenses, and coordinate special events, team activities, and meetings, including research, participant coordination, materials, and logistics.
Serve as a point person for executives’ direct reports, building relationships across their teams to advance priorities and identify challenges.
Plan agendas, draft presentations, take meeting minutes and record actions, and coordinate executives’ oral and written communications.
Collaborate with peer Executive Business Partners across functions to support company strategy, goals, and objectives.
Develop a deep understanding of the business to support leaders and teams and further personal career development.
Help plan and coordinate employee events of varying sizes, taking ownership of ideation and drawing on prior experience to create GTM off-sites.