About The Position

The Executive Assistant provides high-level administrative support to Cisco’s VP of Product Management and the Cloud Control senior staff. The role coordinates priorities across Cisco organizations and with customers and partners, helping leaders focus on priorities and make timely decisions. Daily work includes complex executive support, independent judgment, confidential matters, and coordination with the broader administrative community. This is a hybrid position requiring at least three days per week at Cisco’s San Jose or Santana Row offices.

Requirements

  • At least 5 years of experience in an administrative environment.
  • At least 2 years of experience supporting a VP or higher-level executive.
  • Expert-level knowledge of Windows desktop applications, including Word, Excel, and PowerPoint.
  • Experience with calendar management, meeting planning, and travel coordination.
  • Excellent verbal and written communication skills, including the ability to connect with executive and senior staff at all levels and with clients.
  • High competency navigating the web and email.
  • Strong interpersonal skills, independent judgment, integrity, attention to detail, and ability to handle confidential information.
  • Ability to multitask, work in a focused manner, solve problems, make decisions, and handle routine tasks and new projects with limited instruction.
  • Ability to work collaboratively, take initiative, manage a full workload, and operate successfully amid ambiguity and changing priorities.

Nice To Haves

  • BA/BS degree or equivalent experience.
  • Past work experience in the high-tech industry.

Responsibilities

  • Manage the VP’s calendar and daily schedule, prioritize conflicting meeting requests, track commitments and action items, and follow up to ensure completion.
  • Maintain a running list of the VP’s speaking engagements and coordinate with the communications team so content needs are addressed and the VP is prepared.
  • Plan and coordinate meetings, including agendas, locations, technology requirements, logistics, briefing materials, meeting notes, and follow-up action lists.
  • Prepare briefing packs for international travel by combining event information, travel logistics, and customer or team requests.
  • Act as an authorized proxy for communications and approvals; answer general questions, route routine matters, follow up on issues, resolve matters within policy, and identify when executive action is needed.
  • Make detailed global travel arrangements and itineraries, manage Cisco expenses, and work with airlines to arrange available Global Services upgrades.
  • Provide analytical support for special projects by researching issues, analyzing problems, compiling data, and preparing reports.
  • Prepare and brief itineraries for large corporate events and accompany the VP to provide executive support when required.
  • Handle highly critical and confidential matters and materials.
  • Mentor new Executive Administrative Assistants and other administrators, participate in a cross-functional EA network, and lead the organization’s administrative community.
  • Exercise independent judgment over the VP’s calendar and time, respond calmly to schedule changes, and identify innovative improvements to established ways of working.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment.
  • Paid holidays, a floating holiday for non-exempt employees, a birthday day off, and a year-end holiday shutdown.
  • Paid vacation or flexible vacation time off, depending on employee classification.
  • Sick time off and additional paid time away that may be requested for critical or emergency family issues.
  • Optional paid volunteer days.
  • Annual bonuses for eligible non-sales employees, subject to Cisco policies.
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