Executive Assistant, VP, Product Management - AI (Hybrid)

Cisco•San Jose, CA

7d•$117,100 - $148,500•Hybrid

About The Position

The Executive Assistant supports Cisco’s VP of Product Management and the Cloud Control senior staff, coordinating across product, engineering, customer experience, sales, marketing, and operations. The role provides high-level administrative and operational support so leaders can focus on priorities and make timely decisions. It handles work of elevated complexity, exercising independent judgment and discretion while supporting the VP’s schedule, communications, meetings, travel, events, and special projects. The position requires a proactive, organized, and adaptable professional who can manage competing priorities, work with limited direction and ambiguity, handle confidential matters with integrity, and make sound decisions about the VP’s time. The Executive Assistant also mentors administrative colleagues and leads the organization’s administrative community. This is a hybrid role requiring at least three days per week in Cisco’s San Jose or Santana Row offices.

Requirements

At least 5 years of experience in an administrative environment.
At least 2 years of experience supporting a VP or more senior executive.
Expert-level knowledge of Windows desktop applications, including Word, Excel, and PowerPoint.
Experience with calendar management, meeting planning, and travel coordination.
Excellent verbal and written communication skills, including the ability to connect with executives, senior staff, and clients at all levels.
High competency navigating the web and using email.
Strong organization, attention to detail, multitasking, and time-management skills.
Ability to work proactively and successfully with limited direction and ambiguity.
Ability to exercise independent judgment, use tact, and apply knowledge of company policies, practices, and procedures.
Ability to handle confidential information with integrity and balance strategic and tactical work.
Ability to solve problems, make decisions, and work collaboratively with and through others.

Nice To Haves

BA/BS degree or equivalent experience.
Prior work experience in the high-tech industry.

Responsibilities

Manage the VP’s calendar and daily schedule, prioritize conflicting meeting requests, track commitments and action items, and follow up to ensure completion.
Maintain a list of the VP’s speaking engagements and coordinate with the communications team to ensure content needs are addressed and the VP is prepared.
Plan and coordinate meetings, including agendas, locations, technology requirements, logistics, briefing materials, notes, and post-meeting action items.
Prepare travel packs for international trips, combining event information, travel logistics, and customer and team requests.
Act as an authorized proxy for communications and approvals; answer or route inquiries, follow up on their disposition, resolve issues within policies and guidelines, and identify matters requiring executive action.
Make detailed global travel arrangements and manage expenses, selecting itineraries appropriate to the VP’s meetings and coordinating with airlines to use available Global Services upgrade benefits.
Provide analytical support for special projects by researching issues, analyzing problems, compiling data, and preparing reports.
Prepare and brief itineraries and accompany the VP at large corporate events such as GSX when executive support is needed.
Handle critical and confidential matters and materials with discretion.
Mentor new Executive Administrative Assistants and other administrators, participate in the cross-functional EA network, and lead the organization’s community of administrators.
Use independent judgment to manage the VP’s calendar and respond calmly and creatively to schedule changes.
Identify opportunities to improve established practices and provide innovative ways of working.

Benefits

Medical, dental, and vision insurance.
401(k) plan with Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Paid holidays and a floating holiday for non-exempt employees.
Paid birthday day off, year-end holiday shutdown, and personal wellness days.
Paid vacation for non-exempt employees; eligible exempt employees participate in a flexible vacation time-off program.
Paid sick time and carryover of unused sick time, subject to company policies.
Additional paid time away may be requested for critical or emergency family issues.
Optional paid volunteer time.
Annual bonuses for eligible non-sales employees, subject to Cisco policies.
Potential grants of Cisco restricted stock units, subject to continued employment and vesting terms.