V101 - Executive Assistant

Job Duck

5d•$1,060 - $1,150•Remote

About The Position

This is a key support position helping a growing legal practice operate efficiently while delivering an excellent client experience. The Executive Assistant manages day-to-day administrative operations, keeps communications organized, and helps clients move smoothly through intake and onboarding. The work supports the firm’s focus on client delivery, legal work, and business development. The role suits someone who brings structure to a busy environment, takes initiative, and approaches client interactions with empathy and professionalism.

Requirements

1–3 years of administrative or professional services experience.
Excellent written and spoken English, including grammar and proofreading skills.
Proficiency with Microsoft Office and experience managing email, calendars, documents, and administrative workflows.
A compassionate, empathetic, and non-judgmental approach to client interactions.
Ability to work independently while collaborating with a small team.

Responsibilities

Follow up with clients to maintain strong relationships and smooth workflows.
Create, update, and maintain standard operating procedure documentation.
Assist with client offboarding and ensure matters are properly closed out.
Answer, route, and respond to client phone calls, emails, and inquiries.
Manage and organize email inboxes so priority client communications are addressed promptly.
Send documents and engagement letters, and follow up to ensure signatures and payments are completed.
Support client onboarding and manage the sales pipeline.
Perform ongoing data entry and administrative support tasks.
Conduct follow-up calls and emails to schedule meetings and obtain missing information.
Draft and send professional email responses on behalf of the firm, and proofread documents for grammar, formatting, accuracy, and client information.
Schedule meetings and coordinate calendars for attorneys and paralegals.
Respond to scheduling and pre-sales inquiries.