Executive Assistant to MGB International President and Executive Directors

Mass General Brigham•Somerville, MA

2d•Hybrid

About The Position

The Executive Assistant provides administrative and operational support to the MGB International President, the Executive Director of Business Development, and the Regional Leader of the Americas, as well as two or more executive directors of business development. The President advances MGB’s mission and reputation globally and has significant international scheduling needs. MGB International works across multiple countries and time zones with senior executives, healthcare systems, government and Ministry of Health stakeholders, international partners, and other high-profile external organizations. The role supports leaders working on international patient services, global advisory work, transformational partnerships, business development, strategic partnerships, revenue growth, and MGB International’s strategic priorities. The position requires initiative and independent judgment, discretion with sensitive and confidential matters, and the ability to complete complex tasks under minimal supervision. Patient care is not required.

Requirements

Associate degree required; experience cannot substitute for a degree.
Five to seven years of experience as an administrative assistant to senior leader(s).
Strong technology and Microsoft Office skills, including advanced Outlook, Word, Excel, and PowerPoint.
Ability to proofread and edit written documents.
Ability to manage complex phone calls, provide detailed information, and resolve complex issues as appropriate.
Highly proficient phone, verbal, and written communication skills.
Ability to handle sensitive information and situations with poise and professionalism.
Strong organizational, coordination, and judgment skills.
Ability to prioritize effectively, problem-solve, and troubleshoot.
Ability to analyze situations and determine an appropriate course of action within established guidelines.
Basic math knowledge and some bookkeeping knowledge.
Advanced understanding and use of medical terminology, with comprehension of billing and fiscal information.
Good leadership skills in a team environment, including the ability to guide, orient, train, and assist other administrative staff.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Perform secretarial and administrative duties for senior leaders or a board member.
Manage schedules and arrange appointments, travel, meetings, conference calls, and meeting documents, refreshments, and resources.
Prepare correspondence, meeting minutes, and executive summaries.
Maintain files and office supplies, budget records, reconcile and verify expenses, and complete reimbursements.
Remain knowledgeable about corporate policy.
Interpret and communicate executive or board intent to other employees when requested.
Perform payroll functions for the executive team.
Assist other administrative and executive assistants and may help orient and train staff.
Handle sensitive, complex, and confidential contacts.