Executive Assistant I (US)
About The Position
The Executive Assistant I provides dedicated administrative support to executives and may also provide a broad range of administrative or general office support for a broader team. The role reports to a TDBG Vice President and may support multiple VPs and AVPs and their teams. Work includes varied assignments of limited complexity, day-to-day or weekly processes, and sometimes monthly routine activities. The position works with limited supervision and some autonomy within well-defined parameters, refers unusual items, and may handle sensitive or confidential material requiring discretion. It requires job-related training and working-level knowledge of the business unit, operational functions, and relevant regulatory requirements. The role provides administrative support to ensure quality service and professionalism. It serves as a point of contact among executives, employees, clients, and external partners; manages information flow, calendars, meetings, conferences, teleconferences, travel, expenses, reports, communications, minutes, phone calls, and correspondence. Broader team support may include managing office supplies, equipment, and other processes. The position prioritizes its workload to meet service and productivity requirements, applies operating policies and procedures, ensures accurate documentation and due diligence, escalates non-standard or high-risk activities, and identifies opportunities to improve productivity and operational efficiency. It also contributes to a positive, inclusive team environment, supports knowledge sharing and development, keeps colleagues informed about work progress, and represents the business area and bank as a brand ambassador.
Requirements
- Post-secondary education.
- At least 2 years of experience.
- Proficiency gained through job-related training to perform a range of duties.
- Working-level knowledge of the business unit, operational functions, and regulatory issues or requirements for relevant jurisdictions.
- Ability to complete varied administrative assignments with limited supervision and make decisions within well-defined parameters.
- Ability to use discretion when handling correspondence and potentially sensitive or confidential material.
- Knowledge of and compliance with the Bank Code of Conduct.
Responsibilities
- Provide administrative support to executives and, as needed, general office support to a broader team.
- Act as a point of contact among executives, employees, clients, and external partners.
- Manage information flow in a timely and accurate manner.
- Plan and schedule executives' meetings, conferences, teleconferences, and travel.
- Manage expenses and prepare weekly, monthly, or quarterly reports.
- Format information for internal and external communications, including memos, emails, presentations, and reports.
- Take meeting minutes.
- Screen and direct phone calls and distribute correspondence.
- Support broader team operations, including managing office supplies, equipment, and other processes as required.
- Prioritize and manage workload to meet service-level and productivity requirements.
- Exercise discretion when managing correspondence and handling sensitive or confidential materials.
- Apply operating policies and procedures, ensure accurate documentation and due diligence, and escalate non-standard or high-risk activities.
- Identify and recommend opportunities to improve productivity, effectiveness, and operational efficiency.
- Participate in team knowledge sharing, cross-training, development activities, and communication about project and day-to-day work progress.
- Contribute to a positive and equitable work environment and act as a brand ambassador for the business area and bank.
Benefits
- Health and well-being benefits.
- Savings and retirement programs.
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
- Banking benefits and discounts.
- Career development, training, mentoring, and access to an online learning platform.
- Reward and recognition programs.
- Variable compensation or incentive awards may be available, including cash and/or equity incentive awards through an incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
