Executive Assistant I (US)

TD Bank•Brooklyn, NY

17h•Onsite

About The Position

The Executive Assistant I provides dedicated administrative support to the Commercial Market President of New York City and may also provide a broad range of administrative or general office support for a broader team. The role reports to a TDBG Vice President and may support multiple VPs and AVPs and their respective teams. It involves varied assignments of limited complexity, day-to-day and weekly processes, occasional monthly routines, and limited-supervision work with some autonomy within well-defined parameters. The position may handle sensitive or confidential material and requires discretion, job-related training, and working knowledge of the business unit, operational functions, and applicable regulatory requirements. The role provides professional administrative support to executives and their internal and external contacts. Duties include managing schedules, meetings, travel, expenses, reports, communications, correspondence, and meeting minutes. It also supports broader team and office needs as required. The position requires sound judgment, attention to accuracy and policies, timely escalation of unusual or high-risk issues, and collaboration that supports a positive, inclusive, service-oriented team environment.

Requirements

Post-secondary education.
At least 2 years of experience.
Proficiency gained through job-related training to perform a range of duties.
Working-level knowledge of the business unit, operational functions, and applicable regulatory issues and requirements.
Ability to work with limited supervision and make decisions within well-defined parameters.
Discretion when handling correspondence and sensitive or confidential material.
Ability to manage varied assignments, prioritize workload, and meet service and productivity requirements.
Ability to prepare accurate documentation and apply policies, procedures, rules, and regulations.

Responsibilities

Provide administrative support to the Commercial Market President of New York City and potentially broader teams or multiple executives.
Serve as a point of contact among executives, employees, clients, and external partners.
Manage information flow in a timely and accurate manner.
Plan and schedule executives' meetings, conferences, teleconferences, and travel.
Manage expenses and prepare weekly, monthly, or quarterly reports.
Format information for internal and external communications, including memos, emails, presentations, and reports.
Take minutes during meetings.
Screen and direct phone calls and distribute correspondence.
Support broader team needs, which may include managing office supplies, equipment, and other processes.
Prioritize and manage workload to meet service-level and productivity requirements.
Use discretion in managing correspondence and apply operating policies and procedures.
Ensure prepared or completed documentation is accurate, reflects business intentions, and follows relevant rules and regulations.
Escalate non-standard or high-risk activities as necessary.
Identify and recommend opportunities to improve productivity, effectiveness, and operational efficiency.
Complete due diligence to support the accuracy of activities and comply with the Bank Code of Conduct.
Participate as a team member, support a positive work environment, and communicate relevant issues and updates in a timely manner.
Enhance role-related knowledge and expertise, participate in knowledge transfer and cross-training, and take part in performance and development activities.
Keep others informed about project progress and relevant day-to-day information.
Contribute to a fair, positive, and equitable environment that supports a diverse workforce and represent the business area and bank as a brand ambassador.