Executive Administrative Assistant - Digital & Platform Services

JPMorgan Chase & Co. • Palo Alto, CA

3d • $37 - $63 • Onsite

About The Position

The Executive Administrative Assistant supports senior executives within the Commercial and Investment Bank’s Digital & Platform Services organization. This fast-paced role requires sound judgment, discretion, attention to detail, and professionalism when representing leadership and the broader group. The assistant interacts with senior internal stakeholders across multiple lines of business, adapts procedures and processes to departmental priorities, and helps ensure assignments are completed accurately and efficiently.

The role provides administrative and office support, including managing executive communications and complex calendars, coordinating meetings and travel, preparing materials and communications, tracking business priorities, and maintaining key documents. It requires five days in the office, Monday through Friday, and does not support hybrid work.

Requirements

• At least five years of administrative experience.
• Advanced organizational ability.
• Discretion and good judgment in confidential situations, with proven experience interacting with senior management.
• Strong proficiency in Microsoft Office and application of AI tools.
• Excellent telephone etiquette and ability to manage competing priorities, including calendar management.
• Strong interpersonal, written, and oral communication skills.

Nice To Haves

• Experience supporting at the Managing Director level or equivalent, or above.
• College degree.

Responsibilities

• Manage and screen incoming interactions on behalf of the executive, serving as the primary liaison between leadership, staff, clients, and external stakeholders.
• Manage complex calendars for senior executives in a fast-paced and dynamic environment.
• Work with key stakeholders to manage priorities and maintain key documents, including organizational charts.
• Track business priorities, take concise meeting minutes, and communicate key takeaways and themes from senior meetings.
• Coordinate and organize senior meetings, including setting agendas, preparing and distributing materials, coordinating guest speakers, and managing logistics.
• Draft communications and presentations, using tools such as LLM and Teams to support collaboration and efficiency.
• Arrange and maintain complex domestic and international travel plans and itineraries.
• Provide general office support, including phone coverage, printing, backup coverage, and floor support.

Benefits

• Competitive total rewards package, including base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed