Executive Administrative Assistant - Digital & Platform Services

JPMorganChase • Palo Alto, CA

3d • Onsite

About The Position

Become an integral part of the Commercial and Investment Banking team in a fast-paced organization where each day is unique. The role offers opportunities for professional growth and skill enhancement within a results-oriented team focused on attention to detail and quality. The Executive Administrative Assistant represents the manager and broader group with professionalism, discretion, and sound judgment while consistently delivering high-quality work. The position interacts daily with senior internal stakeholders across multiple lines of business and adapts procedures, processes, and techniques to complete assignments aligned with departmental priorities, activities, and goals.

This role requires five days in the office, Monday through Friday, and does not support hybrid work.

This position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

Requirements

• At least five years of administrative experience.
• Advanced ability to organize.
• Discretion and good judgment in confidential situations, with proven experience interacting with senior management.
• Strong proficiency in Microsoft Office and application of AI tools.
• Excellent telephone etiquette and ability to manage competing priorities, including calendar management.
• Strong interpersonal, written, and oral communication skills.

Nice To Haves

• Experience supporting a Managing Director or equivalent level, or above.
• A college degree is a plus.

Responsibilities

• Manage and screen incoming interactions on behalf of the executive, serving as the primary liaison between leadership, staff, clients, and external stakeholders.
• Manage complex calendars for senior executives in a fast-paced and dynamic environment.
• Work with key stakeholders to manage priorities and maintain key documents, such as organizational charts.
• Track business priorities, take succinct minutes, and replay key takeaways and themes from senior meetings.
• Coordinate and organize senior meetings, including setting agendas, preparing and distributing materials, coordinating guest speakers, and managing logistics.
• Use tools such as LLM and Teams to maximize collaboration and efficiency.
• Arrange and maintain complex itineraries and travel plans for domestic and international travel.
• Provide general office support, including phone coverage, printing, backup coverage, and floor support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed