EVS Tech-Housekeeping Full Time Evenings

Northwestern Memorial Healthcare • Lake Forest, IL

3h • $17 - $24 • Onsite

About The Position

The EVS Tech II supports Northwestern Medicine’s patient-first mission and adheres to its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This full-time position is located at Catherine Gratz Griffin Lake Forest Hospital and is scheduled for 40 hours per week, from 3:30 p.m. to midnight, with an every-other-weekend rotation.

The role cleans and maintains patient rooms, offices, public spaces, treatment rooms, and other assigned areas. It also involves following isolation precautions, stocking supplies, maintaining carts and equipment, using chemicals and equipment safely, reporting hazards and repair needs, and communicating work issues to a supervisor. The EVS Tech II provides professional, courteous service to patients, customers, and hospital staff, protects patient confidentiality, manages assigned work efficiently, contributes to continuous improvement, and collaborates with colleagues across departments.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the tracking and communication tools used by the department.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow policies and procedures for patient isolation and contact precautions.
• Stock paper items and other supplies in assigned areas as needed.
• Keep carts and equipment clean and in working condition, and store them in the appropriate area.
• Promote workplace safety by using wet-floor signs and personal protective equipment and keeping carts and supplies attended.
• Use chemicals and equipment safely and effectively, including using appropriately diluted chemicals in properly labeled containers.
• Notify a supervisor when equipment needs repairs and report safety hazards to a manager.
• Communicate issues to a supervisor, including inability to complete scheduled work, and report observed deficiencies or work requests.
• Maintain professional relationships with hospital personnel while protecting patient confidentiality.
• Use the designated scripting model when communicating with customers.
• Use organizational and department resources efficiently.
• Manage the work schedule and complete tasks and assignments on time.
• Contribute to continuous-improvement opportunities and processes.
• Participate in efforts to reduce costs, streamline work processes, and improve or expand services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide patients and customers with accurate information and timely updates, address concerns, identify appropriate resources, and help with directions.
• Use service-recovery skills to resolve problems or service breakdowns.
• Demonstrate teamwork by assisting coworkers, communicating effectively, respecting differing opinions and styles, and acknowledging others’ contributions.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
• Benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed