EVS Tech II-Housekeeping Full Time Evenings

Northwestern Memorial Healthcare • Lake Forest, IL

16h • Onsite

About The Position

The EVS Tech II supports Northwestern Medicine’s patient-first mission and follows the organization’s Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This is a full-time, 40-hour-per-week position at Catherine Gratz Griffin Lake Forest Hospital, scheduled from 3:30 p.m. to midnight with an every-other-weekend rotation.

The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces. It includes following patient isolation and contact-precaution procedures; restocking supplies; and maintaining carts and equipment. The EVS Tech II promotes workplace safety through proper use of chemicals, equipment, wet-floor signs, and personal protective equipment, and reports hazards or equipment needing repair.

The position also involves communicating with supervisors and hospital personnel, protecting patient confidentiality, providing courteous and timely assistance to patients and customers, and working collaboratively with colleagues. The EVS Tech II manages assignments efficiently, uses department resources appropriately, and contributes to continuous improvement and service recovery.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s proper tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow policies and procedures for patient isolation and contact precautions as needed.
• Stock paper items and other supplies in assigned areas as necessary.
• Keep carts and equipment clean and in working condition, and store them in the appropriate area.
• Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely and effectively.
• Use appropriate chemicals at the correct dilution and in properly labeled containers.
• Notify a supervisor about equipment needing repair and report safety hazards to a manager.
• Communicate issues to supervisors, including when scheduled work cannot be completed, and report deficiencies or work requests to the appropriate supervisor, manager, or Call Center.
• Maintain professional relationships with hospital personnel while protecting patient confidentiality.
• Use the designated scripting model when interacting with customers.
• Use organizational and department resources efficiently, and complete tasks and assignments on time.
• Contribute to continuous improvement, cost-reduction, streamlined processes, and service growth.
• Present a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; address concerns or direct them to appropriate people and resources.
• Give directions or help patients and customers find their way.
• Use service-recovery skills to address problems or service breakdowns.
• Demonstrate teamwork by helping coworkers across departments and communicating effectively while respecting diverse opinions and acknowledging others’ contributions.

Benefits

• Northwestern Medicine states it offers a wide range of benefits to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events. The posting directs candidates to the benefits website for details and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed