EVS Tech II-Housekeeping Part Time Evenings

Northwestern Memorial Healthcare•Lake Forest, IL

15d•$17 - $24•Onsite

About The Position

The EVS Tech II reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This part-time position is located at Catherine Gratz Griffin Lake Forest Hospital and is scheduled for 24 hours per week, from 3:30 p.m. to midnight, with an every-other-weekend rotation. The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces. It includes handling supplies and equipment safely, following patient isolation precautions, communicating issues to supervisors, and providing courteous assistance and information to patients, visitors, and staff. The EVS Tech II is also expected to work efficiently, support teamwork and continuous improvement, and maintain patient confidentiality.

Requirements

Ability to follow oral and written instructions.
Ability to communicate effectively with patients, visitors, and staff.
Ability to use the department’s tracking and communication tools.
Ability to work independently.

Nice To Haves

One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing surfaces.
Follow policies and procedures for patient isolation and contact precautions as necessary.
Stock paper items and other supplies in assigned areas as necessary or designated.
Keep carts and equipment clean and in working condition, and store them in the appropriate area.
Promote workplace safety by using wet-floor signs and PPE and not leaving housekeeping carts or supplies unattended.
Use chemicals and equipment effectively and safely, including using appropriate chemicals diluted at the correct ratio in properly labeled containers.
Notify a supervisor when equipment needs repairs and report safety hazards to a manager.
Communicate issues to a supervisor, including inability to complete the schedule, and proactively report observed deficiencies or work requests.
Maintain interpersonal relationships with hospital personnel while preserving the confidentiality of patient information.
Articulate the designated scripting model to customers.
Use organizational and department resources efficiently.
Manage the work schedule efficiently and complete tasks and assignments on time.
Contribute to continuous-improvement opportunities and processes.
Participate in efforts to reduce costs, streamline work processes, and improve and grow services.
Maintain a friendly, approachable, professional demeanor and appearance.
Provide patients and customers with accurate information and timely updates; promptly address questions and concerns or direct them to appropriate resources.
Provide directions or help patients and customers find their way.
Use effective service-recovery skills to resolve problems or service breakdowns.
Demonstrate teamwork by assisting coworkers within and across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.