EVS Tech II-Housekeeping Full Time Evenings

Northwestern Memorial Healthcare • Lake Forest, IL

1d • $17 - $24 • Onsite

About The Position

The EVS Tech II reflects Northwestern Medicine’s mission, vision, and values; follows its Code of Ethics and Corporate Compliance Program; and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. This is a full-time position at 40 hours per week at Catherine Gratz Griffin Lake Forest Hospital, with an evening schedule of 3:30 p.m. to 12:00 a.m. and an every-other-weekend rotation.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s proper tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow patient-isolation and contact-precaution policies and procedures as necessary.
• Stock paper items and other supplies in assigned areas as necessary or designated.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE and by not leaving carts or supplies unattended.
• Use chemicals and equipment effectively and safely, including using appropriate chemicals at the correct dilution in properly labeled containers.
• Notify a supervisor when equipment needs repair and report safety hazards to a manager.
• Communicate issues to a supervisor, including being unable to complete the schedule, and proactively report deficiencies or work requests and pick up debris outside the regular work area.
• Establish and maintain interpersonal relationships with hospital personnel while protecting the confidentiality of patient information.
• Articulate the designated scripting model to each customer served.
• Use organizational and unit or department resources efficiently.
• Manage work schedules efficiently and complete tasks and assignments on time.
• Contribute to continuous-improvement opportunities and processes.
• Participate in efforts to reduce costs, streamline work processes, and improve and grow services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; address questions and concerns promptly or identify appropriate resources, and help people find their way.
• Use effective service-recovery skills to resolve problems or service breakdowns.
• Demonstrate teamwork by assisting coworkers across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed