EVS Tech-Housekeeping Part Time Evenings

Northwestern Memorial Healthcare•Lake Forest, IL

14d•$17 - $24•Onsite

About The Position

The EVS Tech II supports Northwestern Medicine’s mission, vision, and values by cleaning and maintaining patient rooms, offices, public areas, treatment rooms, and other assigned areas. The role follows organizational policies and procedures, including patient isolation and contact precautions, and uses chemicals, equipment, and protective measures safely. This is a part-time position at Catherine Gratz Griffin Lake Forest Hospital, working 30 hours per week from 3:30 p.m. to midnight, with an every-other-weekend rotation. The position also involves stocking supplies, maintaining housekeeping carts and equipment, reporting hazards and repair needs, communicating work issues to supervisors, and completing assigned work efficiently. EVS Tech II team members interact professionally with patients, customers, visitors, and hospital personnel, protect confidential patient information, provide timely assistance and directions, and contribute to teamwork and continuous improvement.

Requirements

Ability to follow oral and written instructions.
Ability to communicate effectively with patients, visitors, and staff.
Ability to use the department's tracking and communication tools.
Ability to work independently.

Nice To Haves

One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas daily.
Collect and remove trash, change bed linens, and sanitize surfaces.
Follow policies and procedures for patient isolation and contact precautions as necessary.
Stock paper items and other supplies in assigned areas as needed.
Keep carts and equipment clean and in working condition, and store them in the appropriate area.
Promote workplace safety by using wet-floor signs and PPE and ensuring carts and supplies are not left unattended.
Use chemicals and equipment safely and effectively, including correctly diluted chemicals in properly labeled containers.
Notify supervisors about equipment needing repair and report safety hazards to the manager.
Communicate issues to supervisors, including inability to complete the schedule, and report observed deficiencies or work requests.
Maintain professional relationships with hospital personnel while protecting confidential patient information.
Use the designated scripting model when communicating with customers.
Use organizational and departmental resources efficiently.
Manage work schedules efficiently and complete tasks and assignments on time.
Contribute to continuous improvement, cost reduction, streamlined processes, and service improvement.
Maintain a friendly, approachable, professional demeanor and appearance.
Provide accurate information and timely updates to patients and customers, address questions and concerns, and provide directions or assistance.
Use service recovery skills to resolve problems or service breakdowns.
Demonstrate teamwork, communicate effectively, respect diverse opinions and styles, and acknowledge others' contributions.