EVS Tech-Housekeeping Part Time Evenings

Northwestern Memorial Healthcare•Lake Forest, IL
•Onsite

About The Position

The EVS Tech II supports Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, guidelines, and applicable regulatory and accreditation standards. This part-time position is located at Catherine Gratz Griffin Lake Forest Hospital and is scheduled Monday through Friday from 5 p.m. to 9 p.m., for 20 hours per week. The role maintains cleanliness and safety in patient rooms, offices, public areas, treatment rooms, and other assigned locations. It includes following isolation and contact precautions, replenishing supplies, maintaining carts and equipment, communicating issues and safety hazards, and providing helpful, respectful service to patients, customers, and coworkers. The EVS Tech II works independently and as part of a team, completes assignments on time, and contributes to continuous improvement and efficient use of resources.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow policies and procedures for patient isolation and contact precautions as needed.
  • Stock paper items and other supplies in assigned areas as needed.
  • Keep carts and equipment clean and in working condition, and store them in the appropriate area.
  • Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, using chemicals and equipment safely, and reporting hazards.
  • Use appropriate chemicals at the correct dilution and in properly labeled containers.
  • Notify a supervisor when equipment needs repair.
  • Communicate issues to a supervisor, including inability to complete the schedule, and report observed deficiencies or work requests; pick up debris outside the regular work area.
  • Maintain professional relationships with hospital personnel and protect confidential patient information.
  • Use the designated scripting model when interacting with customers.
  • Use organizational and departmental resources efficiently and complete scheduled work and assignments on time.
  • Contribute to continuous improvement, cost reduction, streamlined work processes, and service development.
  • Present a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers, respond promptly to questions and concerns, and direct them to appropriate resources when needed.
  • Provide directions and help patients and customers find their way.
  • Use service recovery skills to address problems or service breakdowns.
  • Support coworkers within and across departments, communicate effectively, respect diverse opinions and styles, and acknowledge others’ contributions.

Benefits

  • Competitive benefits are mentioned, including tuition reimbursement, loan forgiveness, and 401(k) matching; specific eligibility depends on employment classification.
  • Benefits are described as supporting employees’ physical, emotional, and financial well-being and protection from unexpected life events.
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