OR EVS Tech Full Time Evenings

Northwestern Memorial Healthcare•Palos Heights, IL
•$17 - $24

About The Position

The EVS Tech I reflects Northwestern Medicine’s mission, vision, and values, adheres to its Code of Ethics and Corporate Compliance Program, and follows applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces. It supports a safe, sanitary, and welcoming environment for patients, visitors, and staff while using supplies, equipment, and department resources appropriately.

Requirements

  • Ability to follow oral and written instructions.
  • Ability to communicate effectively with patients, visitors, and staff.
  • Ability to use the department’s proper tracking and communication tools.
  • Ability to work independently.

Nice To Haves

  • One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

  • Clean and maintain assigned patient rooms, offices, public areas, treatment rooms, and other spaces, including removing trash, changing bed linens, and sanitizing surfaces.
  • Follow patient isolation and contact-precaution procedures as necessary.
  • Stock paper items and other supplies in assigned areas as needed.
  • Keep carts and equipment clean and in working condition, and store them appropriately.
  • Promote workplace safety by using wet-floor signs and PPE and not leaving carts or supplies unattended.
  • Use chemicals and equipment safely and effectively, including using correctly diluted chemicals in properly labeled containers.
  • Notify a supervisor about equipment needing repair and report safety hazards to a manager.
  • Communicate issues to a supervisor, including inability to complete scheduled work, and proactively report deficiencies or work requests and pick up debris outside the regular work area.
  • Build and maintain professional relationships with hospital personnel while protecting patient confidentiality.
  • Articulate the designated scripting model to customers.
  • Use organizational and unit or department resources efficiently.
  • Manage the work schedule efficiently and complete tasks and assignments on time.
  • Contribute to continuous-improvement opportunities and processes.
  • Participate in efforts to reduce costs, streamline work processes, and improve and grow services.
  • Maintain a friendly, approachable, professional demeanor and appearance.
  • Provide accurate information and timely updates to patients and customers; promptly address questions and concerns or connect people with appropriate resources.
  • Give directions or help patients and customers find their way.
  • Use service-recovery skills to resolve problems or service breakdowns.
  • Support coworkers within and across departments, communicate effectively, respect diverse opinions and styles, and acknowledge others’ contributions.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • A range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events
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