EVS Tech-Housekeeping Full Time Evenings

Northwestern Memorial Healthcare • Lake Forest, IL

22h • Onsite

About The Position

The EVS Tech II reflects Northwestern Medicine’s mission, vision, and values, adheres to its Code of Ethics and Corporate Compliance Program, and complies with relevant policies, procedures, guidelines, and regulatory and accreditation standards. This full-time position is 40 hours per week at Catherine Gratz Griffin Lake Forest Hospital, with hours from 3:30 p.m. to midnight and an every-other-weekend rotation.

The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas. It also supports patient and customer service, workplace safety, supply replenishment, equipment upkeep, communication with supervisors and coworkers, and continuous improvement efforts.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow policies and procedures for patient isolation and contact precautions as needed.
• Stock paper items and other supplies in assigned areas as needed or designated.
• Keep carts and equipment clean and in working condition, and store them in appropriate areas.
• Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely.
• Use appropriate chemicals at the correct dilution ratios and in properly labeled containers.
• Notify supervisors about equipment needing repair and report safety hazards to the manager.
• Communicate issues to supervisors, including inability to complete scheduled work, and proactively report observed deficiencies or work requests.
• Maintain professional relationships with hospital personnel while protecting the confidentiality of patient information.
• Use the designated scripting model when interacting with customers.
• Use organizational and department resources efficiently and complete work assignments on time.
• Contribute to continuous improvement, cost reduction, streamlined processes, and improvements to services.
• Present a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; promptly address questions and concerns or connect people with appropriate resources.
• Give directions or help patients and customers find their way.
• Use service recovery skills to address problems or service breakdowns.
• Demonstrate teamwork by helping coworkers within and across departments.
• Communicate effectively, respect diverse opinions and styles, and acknowledge others’ assistance and contributions.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed