OR EVS Tech Full Time Evenings

Northwestern Memorial Healthcare • Palos Heights, IL

2d

About The Position

The EVS Tech I supports Northwestern Medicine’s patient-first mission and follows its Code of Ethics, Corporate Compliance Program, organizational policies, procedures, guidelines, and applicable regulatory and accreditation standards. The role cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned spaces, while providing professional, courteous service to patients, visitors, and staff. The position is full-time and scheduled for evenings.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas daily; collect and remove trash, change bed linens, and sanitize surfaces.
• Follow policies and procedures for patient isolation and contact precautions as necessary.
• Stock paper items and other supplies in assigned areas as needed or designated.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely.
• Use appropriate chemicals at the correct dilution ratios and in properly labeled containers.
• Notify a supervisor about equipment needing repair and report safety hazards to a manager.
• Communicate issues to supervisors, including inability to complete the schedule, and proactively report deficiencies or work requests and pick up debris outside the regular work area.
• Establish and maintain relationships with hospital personnel while protecting patient confidentiality.
• Use the designated scripting model when interacting with customers.
• Use organizational and department resources efficiently and complete scheduled tasks and assignments on time.
• Contribute to continuous improvement, cost reduction, streamlined processes, and improved services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; promptly address concerns or identify appropriate resources.
• Give directions or help patients and customers find their way.
• Use service recovery skills to resolve problems or service breakdowns.
• Support coworkers within and across departments, communicate effectively, respect diverse opinions and styles, and acknowledge others’ contributions.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed