EVS Supervisor

Virgin Hotels•Las Vegas, NV

About The Position

The EVS Supervisor assists the Environmental Services Manager with the department’s day-to-day activities and directs those activities when the manager is absent. The role supports employee scheduling and performance management, including disciplinary procedures, performance appraisals, and recommendations regarding termination, pay increases, promotions, or demotions. The supervisor prioritizes and assigns work, supports employee training, handles administrative duties, maintains departmental cleanliness standards through inspections, and is responsible for outside maintenance functions. The position requires effective communication and customer relations, collaborative leadership, adaptability, and the ability to work effectively under pressure. It involves physical work with cleaning tools and chemicals, occasional outdoor work, and exposure to varying environmental conditions.

Requirements

Ability to communicate effectively, orally and in writing, in English.
Ability to use a computer keyboard and calculator.
Strong customer relations, communication, presentation, and organizational skills.
Ability to prioritize and direct work, solve problems using initiative, adapt to changing priorities, and work on multiple project aspects at once.
Ability to collaborate across departments, build working relationships, resolve conflicts, and motivate others.
Leadership behavior consistent with Virgin Hotels Core Values: fun, innovative, original, personable, and committed to high-quality customer service.
Ability to scrub and scour surfaces using appropriate tools; frequently bend, stoop, reach, and wipe; lift 25 pounds; and push 100 pounds.
Ability to withstand prolonged standing, stretching, bending, and kneeling without restriction.
Ability to work indoors and occasionally outdoors in all weather conditions, and to work in a fast-paced, somewhat stressful environment while maintaining physical stamina and a positive mental attitude.
Ability to work under pressure and meet deadlines while dealing effectively with guests, management, team members, and outside contacts.

Nice To Haves

Knowledge and understanding of cleaning tools, chemicals, and procedures.
Working knowledge of a time and attendance system, adding machine, and typewriter.
At least one year of experience in an Environmental Services Department or related field.
Supervisory experience.
Bilingual English/Spanish.

Responsibilities

Appraise work situations, prioritize tasks, and direct assignments to complete departmental functions.
Assist the EVS Manager in assigning routine and non-routine work to department employees.
Input time and attendance for employees and schedule employees.
Perform administrative duties as assigned by the EVS Manager.
Assist the EVS Manager with disciplinary procedures, employee performance appraisals, and recommendations regarding termination, pay increases, promotions, or demotions.
Maintain positive public relations with other property departments and patrons.
Carry out training programs when the department adopts new methods or techniques.
Inspect assigned areas and maintain cleanliness standards by identifying and correcting work-related deficiencies.
Be responsible for outside maintenance functions.
Execute the 10/5, 1st - last core standard.
Communicate effectively with customers and employees at all levels, observe and direct subordinate employees, and use a computer keyboard and calculator.