EVS Supervisor

Beth Israel Lahey Health•Cambridge, MA

1d•$47,840 - $64,386

About The Position

The Environmental Services Supervisor oversees daily department operations, ensuring assigned areas meet quality standards and staff adhere to work schedules. The supervisor provides feedback to staff, adjusts assignments in response to operational needs, coordinates project work, and supervises work crews. The role also conducts patient quality-control interviews and prepares findings for review with department leadership and the appropriate nurse manager. The supervisor coordinates hospital drape cleaning with an outside contractor and pest-control activities, while working within budget guidelines. Responsibilities include assisting with recruitment and hiring recommendations, staff orientation and training, performance evaluations, and personnel actions. The role maintains working relationships with hospital departments, participates in committees and meetings, and oversees supply and equipment inventories, safe equipment maintenance, and preventative-maintenance recommendations. The supervisor handles Environmental Services telephone calls and messages professionally, pursues professional development, and attends or conducts in-services. In the absence of the Director/Manager, the supervisor assumes overall responsibility for department operations. The role works under the supervision of the Director/Manager of Environmental Services and may work all shifts, including weekends and holidays, as needed. The work is normally performed in a clean, well-lighted, well-ventilated area, with some exposure to infectious or hazardous materials and to water, cleaning, and disinfecting solutions. The supervisor must follow Infection Control precautions for patients or materials requiring isolation. All staff must be vaccinated against influenza as a condition of employment.

Requirements

Previous supervisory experience in a hospital or industrial setting.
Experience with infection prevention principles and techniques.
Ability to read and write to understand cleaning-supply directions and warnings and complete daily assignments such as Quality Assurance audits.
Strong interpersonal skills and the ability to interact courteously with patients, visitors, and hospital staff at all levels.
Ability to pay close attention to detail.
Some computer experience to place supply orders and monitor the bedtracking system.
Influenza vaccination is required as a condition of employment.

Responsibilities

Continuously review assigned areas to ensure work meets departmental quality standards and schedules are followed; provide staff feedback and follow-up.
Respond to emergency calls, move staff as appropriate, adjust daily assignments, and recommend changes to work schedules and staff assignments.
Coordinate project work and supervise assigned work crews.
Review earned-time requests, vacations, and overtime use with the manager/director.
Conduct quality-control interviews with patients, prepare reports, and review findings with the director/manager and appropriate nurse manager.
Coordinate hospital drape cleaning with an outside contractor and pest-control activities in accordance with established guidelines.
Work within budget guidelines.
Assist with recruitment for vacant positions; interview candidates and recommend hires.
Initiate departmental orientation and training in specific cleaning procedures.
Evaluate staff performance, complete appraisals, meet with staff, and recommend or initiate personnel actions as needed.
Maintain working relationships with ancillary departments and interact with hospital staff to resolve problems.
Participate on assigned hospital committees and attend meetings as requested.
Inventory and maintain par levels of supplies and equipment.
Inspect and maintain safe, clean equipment; recommend preventative maintenance and inform the director/manager of special needs.
Answer internal and external Environmental Services calls professionally; take messages or page staff as appropriate.
Attend hospital continuing-education programs and required in-services, conduct in-services as required, and maintain active membership in the Professional Housekeeping Association.
Assume overall responsibility for department operations in the absence of the director/manager.
Work all shifts, including weekends and holidays, as needed.
Comply with Infection Control precautions for patients or materials requiring isolation.
Maintain vaccination against influenza as a condition of employment.