EVS Supervisor

Spokane Tribe Resort & Casino•Airway Heights, WA

5d•Onsite

About The Position

Responsible for directing and performing the day-to-day activities of the Environmental Services Department. The EVS Supervisor is responsible for ensuring a high standard of cleanliness and customer service are provided at the Spokane Tribe Resort & Casino.

Requirements

Two (2) years of leadership experience in an Environmental Services Department or related field required.
Must have experience working with the public and demonstrate exceptional guest service.
Must have knowledge and understanding of cleaning tools, chemicals, and procedures.
Working knowledge of time and attendance systems, Microsoft Office suite applications, MSDS, OSHA processing, protocols, and requirements.
Strong guest service and problem-solving skills.
Able to Multitask in a fast-paced environment.
Must be able to tolerate areas containing varying noise, smoke, and temperature levels.
Ability to secure and maintain STATE OR TRIBAL Gaming License.

Responsibilities

Directing and performing the day-to-day activities of the Environmental Services Department.
Ensuring a high standard of cleanliness and customer service are provided.
Practicing, supporting, and maintaining the Mission, Vision and Values of Casino.
Hiring, training, motivating, evaluating, and managing staff to ensure team members receive adequate guidance and resources to achieve established objectives.
Assigning routine and non-routine job functions to departmental team members; managing time and attendance for all team members.
Observing and directing the actions of subordinates.
Assisting in the duties and responsibilities of the EVS Attendant as needed.
Maintaining a good public relations image for other property departments and guests.
Carrying out training programs as new methods or techniques are adopted by the department.
Maintaining departmental cleanliness standards using an inspection process throughout all assigned areas of responsibility and observing and correcting any work-related deficiencies.
Establishing, implementing, and monitoring department objectives, standards, guidelines, and other administrative processes to achieve proper supervision of the department.
Performing various administrative duties as assigned by the Environmental Services Manager.
Communicating effectively with guests as well as team members at all levels within STRC.