EVS SHIFT SUPERVISOR (FT)

Cactus Petes•Jackpot, NV

About The Position

The EVS Shift Supervisor provides guidance and daily supervision to department staff on an assigned shift. The role supports operational goals, monitors performance and profit objectives, helps ensure compliance with departmental budgets, and coordinates scheduling concerns with the manager while maintaining focus on guest satisfaction. The supervisor assists with oversight of daily cleaning of the casino property, distributes work assignments, inspects completed work, maintains accurate inventories of supplies and equipment, and communicates supply needs to the manager. The role also supports customer service standards, ensures OSHA and regulatory compliance within the area of authority, reports property damage and other concerns promptly, and maintains strict confidentiality in departmental and company matters. The position requires a high school diploma or equivalent and one year of related experience or training, or an equivalent combination of education and experience. The supervisor must be able to perform EVS team members’ physical job duties in emergencies and operate standard EVS equipment. Starting salary is $18.15, based on experience.

Requirements

  • High school diploma or equivalent and one year of related experience and/or training, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills and fluency and literacy in English.
  • Ability to perform the physical job duties of all EVS team members in emergencies.
  • Ability to maintain confidentiality and professionalism.
  • Ability to operate standard EVS equipment, including vacuum cleaners, floor machines, carpet extractors, computers, copy machines, mops, brooms, and handheld radios.
  • Knowledge of OSHA standards.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to perform arithmetic with whole numbers, common fractions, and decimals, compute rates, ratios, and percentages, and draw and interpret bar graphs.
  • Ability to write routine reports and business correspondence.
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Ability to collaborate and communicate effectively with team members at all levels of the organization.

Responsibilities

  • Provide guidance and daily supervision to department staff on the designated shift.
  • Support operational goals and monitor achievement of performance and profit objectives.
  • Adhere to scheduling and coordinate concerns with the manager, with attention to guest satisfaction.
  • Support compliance with departmental budgets.
  • Promote and demonstrate superior customer service and ensure team members follow customer service standards.
  • Assist with oversight of day-to-day cleaning of the casino property.
  • Maintain accurate inventory of supplies and equipment and communicate supply needs to the manager in a timely manner.
  • Inspect completed work to ensure established standards are met.
  • Ensure OSHA standards are followed.
  • Report property damage and other problems to the manager in a timely manner.
  • Assist in distributing work assignments.
  • Ensure regulatory compliance within the area of authority and report potential issues to management.
  • Maintain strict confidentiality in departmental and company matters.

Benefits

  • Day-one medical coverage
  • 401(k) matching
  • Annual performance bonus
  • Paid time off earned according to local policy and increasing with length of employment
  • Wellness programs supporting financial, physical, and mental well-being
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