EVS PUBLIC AREA ATTENDANT
About The Position
The EVS Public Area Attendant is responsible for maintaining the highest level of cleanliness in assigned public and administrative areas, including the casino, during the assigned shift. The role provides superior service to Hotel/Casino patrons and guests and follows Mount Airy Casino Resort policies and procedures, Internal Control standards, and Pennsylvania Gaming Control Board regulations. The attendant cleans and services assigned property areas, which may include public and administrative areas, the spa/salon, restaurants, bars, restrooms, and casino. The position requires safe use and storage of cleaning equipment and chemicals, delivery of supplies, reporting of maintenance or guest-service issues, posting signage when needed, and participation in inspections and other projects. The employee must be able to complete tasks with minimal direction and comply with attendance, regulatory, departmental, company, and OSHA requirements. The job requires physical stamina and the ability to work under pressure in a fast-paced environment while interacting effectively with guests, management, employees, and members of the business community. Employment is contingent upon a favorable background investigation and drug screening.
Requirements
- Must be at least 18 years old upon employment.
- High school diploma or equivalent required.
- Excellent customer service and communication skills.
- Strong interpersonal qualities.
- Flexibility to work any scheduled shifts or days, including weekends and holidays.
- Ability to perform basic mathematical calculations to count and measure cleaning chemicals.
- Ability to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.
- Ability to obtain and maintain a Non-Gaming License as required by the Pennsylvania Gaming Control Board.
- Ability to speak, read, write, and understand English.
- Oral and aural acuity and the ability to respond to cues.
- Ability to stand, walk, and move through all property areas; stand, sit, walk, reach, bend, stoop, or kneel for long periods; and lift, push, or pull up to 75 pounds.
- Ability to maintain physical stamina and an appropriate mental state to work under pressure in a fast-paced environment and deal effectively with guests, management, employees, and members of the business community.
- Adequate manual dexterity, including hand and wrist movement, to operate equipment and perform cleaning functions.
- Ability to handle exposure to areas where smoking is permitted and exposure to cleaning chemicals.
- Employment is contingent upon a favorable background investigation and drug screening.
Nice To Haves
- One year of EVS cleaning experience preferred.
- Knowledge of OSHA regulations preferred.
Responsibilities
- Clean and service assigned property areas, including public and administrative areas, the spa/salon, restaurants, bars, restrooms, and casino areas, according to established procedures and standards.
- Promote positive guest, employee, and public relations.
- Maintain the quality, consistency, and presentation of products and services.
- Secure, clean, maintain, and safely store all equipment used.
- Complete tasks with minimal direction.
- Use cleaning equipment and handle chemicals and equipment safely according to manufacturer instructions and OSHA regulations.
- Deliver supplies as assigned.
- Promptly report maintenance, equipment, property, or guest-service problems to supervision.
- Ensure signage is properly posted when necessary.
- Participate in daily inspections with supervision as necessary.
- Assist with other projects and perform other appropriate job tasks.
- Attend meetings as necessary.
- Meet attendance guidelines and follow regulatory, departmental, and company policies and procedures, including OSHA standards and regulations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
