Events Worker - Ticket Office

University of New Mexico • Albuquerque, NM

2d • Onsite

About The Position

The Lobo Athletic Ticket Office is seeking motivated, customer-focused student employees to support daily ticket office operations and event-day activities at UNM Athletic venues. The position involves customer service through phone, email, and in-person interactions; assisting with season, group, and individual ticket sales; conducting outbound sales calls; and supporting game-day ticketing, guest list management, and event logistics. This is an ongoing, on-call staff position based at the UNM campus in Albuquerque, New Mexico.

Requirements

• Less than high school education; no previous experience is required.
• A degree from an accredited institution above the minimum education requirement may substitute for experience on a year-for-year basis.

Nice To Haves

• Strong verbal and written communication skills and the ability to interact professionally and effectively with diverse customers.
• Dependability and punctuality, with the ability to work a flexible schedule including evenings, weekends, and athletic event days.
• Previous customer service, sales, or related experience is preferred but not required.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• Deliver customer service to patrons through phone, email, and in-person interactions.
• Assist with the sale and processing of season, group, and individual game tickets using ticketing software.
• Conduct outbound calls to support ticket sales, promotions, and customer outreach.
• Provide event-day support at UNM Athletic venues, including ticket sales, customer assistance, and guest list check-in.
• Assist full-time staff with daily office operations, administrative tasks, and game-day responsibilities as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed