Events Worker - Ticket Office

The University of New Mexico • Albuquerque, NM

20h • Onsite

About The Position

The Lobo Athletic Ticket Office is seeking motivated, customer-focused student employees to support daily ticket office operations and event-day activities at UNM Athletic venues. The role provides customer service through phone, email, and in-person interactions; assists with season, group, and individual ticket sales; conducts outbound sales calls; and supports game-day ticketing operations, including guest list management and event logistics. Employees also assist full-time staff with office operations, administrative tasks, and event-day responsibilities as needed.

Requirements

• Less than high school education; no previous experience is required.
• Strong verbal and written communication skills and the ability to interact professionally and effectively with a diverse range of customers.
• Dependability and punctuality.
• Ability to work a flexible schedule, including evenings, weekends, and athletic event days.
• Ability to work independently and collaboratively as part of a team.

Nice To Haves

• Previous experience in customer service, sales, or a related field is preferred but not required.

Responsibilities

• Provide customer service to patrons through phone, email, and in-person interactions.
• Assist with the sale and processing of season, group, and individual game tickets using ticketing software.
• Conduct outbound calls to support ticket sales, promotions, and customer outreach.
• Support event-day operations at UNM Athletic venues, including ticket sales, customer assistance, and guest list check-in.
• Assist full-time staff with daily office operations, administrative tasks, and game-day responsibilities as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed