Events Support Specialist

UG2•Boston, MA

About The Position

UG2 is seeking a full-time Events Support Specialist and janitorial porter at Amazon Boston. The role performs event setup and breakdown and janitorial work in the facility, following instructions from the area manager and events team. It also involves responding to work orders, inspecting equipment after use, and checking equipment against inventory lists. The specialist supports training rooms, conference rooms, lobbies, common spaces, lounges, and other areas by configuring furniture and equipment to customer specifications, cleaning and resetting rooms before and after use, assisting customers during longer events, and helping catering teams set up and tear down tables. The role also handles event-related communications and work orders, organizes storage and event supplies, maintains clean and orderly event spaces, follows event safety standards, and ensures seating complies with fire code regulations. Custodial tasks include vacuuming rugs in offices and public areas, collecting and disposing of building trash in designated locations, and replacing wastebasket and trash-container liners. The position requires customer service, attention to detail, cooperation with a team, and the ability to work with minimal supervision.

Requirements

Proficient in Microsoft Outlook.
Diligence and attention to detail.
Excellent written and verbal communication skills.
Organizational skills.
Ability to lift up to 50 lbs. repeatedly.
Ability to take direction, work with minimal supervision, and cooperate as part of a team.
Ability to use cleaning tools and equipment.

Responsibilities

Support and maintain training rooms, conference rooms, lobbies, common spaces, lounges, and other facility spaces.
Set up and reset rooms to customer specifications, including arranging chairs, tables, power strips, and equipment and removing excess chairs.
Clean rooms before and after use by vacuuming, emptying trash, and straightening spaces.
Assist customers during longer events by changing trash and tidying spaces when able.
Assist catering with setting up and tearing down tables inside and outside training rooms.
Respond to event-related emails and work order tickets.
Straighten storage spaces.
Inspect equipment for damage after use and check it against an inventory list.
Provide excellent customer service and adhere to event safety standards.
Assist with ordering, moving, and storing items for events.
Keep event spaces clean and organized and ensure seating arrangements comply with fire code regulations.
Attend weekly team meetings.
Vacuum rugs in offices and public areas.
Collect building trash daily, place it in approved containers, and move it to designated collection areas for removal.
Replace liners in waste baskets and trash containers according to specifications.
Perform other duties as assigned.