Events Specialist

Marriott•Washington, DC

About The Position

The Events Specialist coordinates with group coordinators or hosts before functions, reviews banquet event orders, and helps ensure event arrangements meet guest needs and are carried out as planned. The role involves welcoming and assisting guests, communicating professionally, collaborating with colleagues, and following company, safety, security, and quality standards. The position also requires maintaining a clean and professional appearance, protecting confidential information and company assets, and completing required safety training and certifications. The work includes physical activity such as standing or walking for extended periods, moving items weighing up to 25 pounds without assistance, navigating stairs and uneven surfaces, and bending, twisting, reaching, and stooping. Other reasonable duties may be assigned by supervisors.

Requirements

  • At least 1 year of related work experience.
  • Ability to read and visually verify information in various formats, including small print.
  • Ability to visually inspect tools, equipment, or machines to identify defects.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Ability to move through narrow, confined, or elevated spaces; traverse sloping, uneven, or slippery surfaces; and use stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Meet group coordinators or hosts before functions, make introductions, and ensure arrangements are agreeable.
  • Review banquet event orders to gather guest information and determine event setup, timing, specific guest needs, buffets, and action stations.
  • Respond to special banquet event arrangement requests and follow up to ensure compliance.
  • Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
  • Communicate clearly and professionally and answer telephones using appropriate etiquette.
  • Develop positive working relationships and support the team in reaching common goals.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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