Specialist, Events

League of Women Voters of the United States•Washington, DC

2d•$55,000 - $65,000

About The Position

The Specialist, Events supports the planning and execution of the League of Women Voters of the United States’ virtual and in-person events. The role provides operational, logistical, and administrative support to the Events team and customer service to internal stakeholders, League leaders, participants, and external partners. It coordinates virtual events, manages webinars and related administration, and helps ensure events are delivered efficiently, professionally, and in alignment with organizational standards and goals. The position coordinates webinar and virtual meeting setup, supports event registration and attendee communications, assists with event technology and systems, and provides technical support and troubleshooting. It also maintains event records and digital files and coordinates administrative processes involving contracts, invoices, expense tracking, and vendor payments. The role works collaboratively across departments and supports additional departmental and organizational initiatives as assigned. The work is primarily performed in an office or home-office setting, with prolonged computer and video-screen use. Occasional lifting of event materials up to 25 pounds, periodic travel, and evening or weekend work may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s functions.

Requirements

Bachelor's degree or an equivalent combination of education and relevant experience.
One to three years of professional experience in event coordination, event operations, experiential marketing, communications, or a related field.
Experience supporting virtual meetings, webinars, or online events.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Strong organizational and administrative skills and exceptional attention to detail.
Proficiency with Microsoft Teams, Zoom, and webinar technologies.
Working knowledge of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, as well as Adobe Acrobat.
Ability to learn and effectively use new technologies and event platforms.
Strong troubleshooting and problem-solving skills in virtual event environments.
Strong project coordination and time-management skills.
Ability to prioritize multiple assignments while maintaining accuracy and quality.
Demonstrated attention to detail and follow-through.
Ability to exercise sound judgment and maintain confidentiality.
Strong written, verbal, and interpersonal communication skills.
Ability to communicate effectively with people from diverse backgrounds and levels of responsibility.
Strong customer-service orientation and commitment to responsive support.
Ability to collaborate across teams while maintaining positivity and professionalism.
Comfort communicating by email and telephone with hoteliers and third-party vendors.
Commitment to the mission and values of the League of Women Voters.
Demonstrated commitment to diversity, equity, inclusion, accessibility, and belonging, and ability to contribute to an inclusive workplace that values diverse perspectives and experiences.

Nice To Haves

Experience working in a corporate, nonprofit, membership, association, advocacy, or mission-driven organization.
Experience using Cvent or similar event management platforms.
Experience supporting virtual, hybrid, and in-person events.
Basic experience editing event recordings or multimedia content.
Ability and willingness to work occasional evenings and weekends as required.

Responsibilities

Coordinate scheduling and setup of webinars, virtual meetings, and online events using Microsoft Teams, Zoom, and other approved platforms.
Maintain event details and registrations in organizational systems and calendars.
Schedule and facilitate speaker and staff rehearsals.
Provide technical support before, during, and after virtual events; monitor event operations and troubleshoot participant or platform issues in real time.
Share event recordings, attendance data, and post-event materials with internal stakeholders.
Support logistical planning and execution of virtual and in-person events.
Assist with event registration, hotel room blocks, attendee communications, and participant support.
Maintain accurate event documentation, records, and digital files.
Coordinate administrative processes related to contracts, invoices, expense tracking, and vendor payments in accordance with organizational procedures.
Manage inquiries received through departmental email accounts and provide timely, professional responses.
Support event technology platforms, including Cvent and other event management systems.
Assist with event website updates, registration management, reporting, and data maintenance.
Apply established virtual event best practices and provide guidance to internal stakeholders.
Contribute to improving event processes and participant experiences.
Collaborate with colleagues across departments to support organizational events and priorities.
Build and maintain positive working relationships with League members, volunteers, vendors, speakers, and partners.
Deliver responsive, inclusive, customer-focused service.
Support additional departmental and organizational initiatives as assigned.