Events Specialist
About The Position
The Events Specialist verifies on-property event planning and execution, provides on-property sales support for MSB property General Managers, and completes administrative duties delegated at the discretion of property General Managers. The role serves as the primary point of contact for guests organizing and attending meeting events, ensuring their end-to-end experience runs smoothly, and as the primary point of contact for the Group Sales Office and Area Sales teams. The Events Specialist also collects, develops, and submits content to update property websites on Marriott.com. The position requires following company policies and procedures, maintaining a clean and professional appearance, protecting confidential information and company assets, and delivering courteous guest service. The role involves communicating professionally, preparing and reviewing written documents, answering telephones with appropriate etiquette, building positive working relationships, supporting team goals, and listening and responding to guest concerns. Other reasonable duties may be requested by supervisors.
Requirements
- Ability to communicate clearly and professionally.
- Ability to prepare and review written documents accurately and completely.
- Ability to use appropriate telephone etiquette.
- Ability to maintain confidentiality and protect company assets.
- Ability to provide courteous guest service, address guest needs, and respond to concerns.
- Ability to stand, sit, or walk for an extended period.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Responsibilities
- Verify on-property event planning and execution.
- Provide on-property sales support for MSB property General Managers.
- Serve as the primary point of contact for guests organizing and attending meeting events, ensuring a smooth end-to-end experience.
- Serve as the primary point of contact for the Group Sales Office and Area Sales teams.
- Collect, develop, and submit content to update property websites on Marriott.com.
- Complete administrative duties delegated by property General Managers.
- Follow company policies and procedures; maintain professional appearance; protect confidential information and company assets.
- Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
- Communicate clearly and professionally; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop positive working relationships, support team goals, and listen and respond to guest concerns.
- Perform other reasonable job duties as requested by supervisors.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
