Events Operations Manager

Senator John Heinz History Center•Pittsburgh, PA

2d•Hybrid

About The Position

The Senator John Heinz History Center, the largest history museum in Pennsylvania dedicated to history and an affiliate of the Smithsonian Institution, is seeking an Event Operations Manager to join our dynamic Events Team. The Event Operations Manager will support the Events Director, Event Coordinators and other History Center staff in all areas related to the production of a wide range of facility rental events, including corporate receptions, galas, weddings, and other milestone celebrations, as well as Heinz History Center internal events and meetings. This includes the set up and take down of all assets requested for each event, managing vendor load ins and load outs, setting up and running audio visual equipment, effectively communicating with co-workers, clients, vendors, patrons and the public and managing the events staff on-site. This is a full-time, hourly position that reports to the Sr. Sales & Events Manager.

Requirements

At least two years of experience in event execution.
At least two years of experience in facility rental coordination.
At least two years of audio visual experience.
High school diploma or equivalent required.
Ability to manage projects both independently and as part of a team.
Ability to multi-task, meet deadlines, and work well in a fast-paced work environment.
Ability to innovate, solve problems, and remain calm under pressure.
Ability to overcome issues as they arise.
Customer service skills.
Strong communication skills.
Proficient in all Microsoft Office applications including Outlook, Word, PowerPoint, and Excel.
Availability to work evenings and weekends is essential.

Nice To Haves

College degree a plus.
Understanding and operating different types of audio visual and sound equipment is strongly preferred.
1-2 years of supervisory experience is also preferred.

Responsibilities

Support the Events Director, Event Coordinators and other History Center staff in all areas related to the production of a wide range of facility rental events, including corporate receptions, galas, weddings, and other milestone celebrations, as well as Heinz History Center internal events and meetings.
Set up and take down of all assets requested for each event.
Manage vendor load ins and load outs.
Set up and run audio visual equipment.
Effectively communicate with co-workers, clients, vendors, patrons and the public.
Manage the events staff on-site.
Deliver extraordinary customer service.
Maintain excellent intradepartmental communication.
Ensure compliance with the museum’s best practices and safety standards for facility use.