Events Operations Coordinator

HighLevel • Texas, TX

2d • Onsite

About The Position

HighLevel is hiring an Events Operations Coordinator to support event logistics, internal activations, office operations, and the company’s Chapter and Education programs. The role owns swag and event kit operations, including inventory tracking, audits, fulfillment, restocking, expense tracking, and process improvements. It also coordinates shipping and delivery of event materials and provides hands-on support at events, including setup, teardown, and vendor coordination.

The coordinator works with teams across Events, People Ops, Affiliate, Marketing, Communications, and Operations. They maintain SOPs, trackers, dashboards, and reporting, and provide light office and administrative support such as supply management, vendor communication, receiving deliveries, assisting visitors, and backup Freshdesk coverage. The role also supports storage planning for the Dallas office and backs up the Office Administrator when needed.

This position requires working in the Dallas office five days per week, with schedules that may change according to the events calendar. Regular availability is Monday through Friday, 9:00 a.m. to 5:00 p.m. CST, though hours and days may vary when attending events. The role may require lifting and moving event supplies and equipment.

Requirements

• At least 2 years of experience in event coordination, logistics, operations, or administrative support roles.
• Strong organizational skills and attention to detail, with reliable follow-through.
• Proficiency with Google Workspace, ClickUp, and spreadsheets, and ability to learn new platforms and navigate multiple systems.
• Excellent communication and collaboration skills across departments.
• Adaptability and resilience when priorities change.
• Proactive, accountable, eager to learn, and ready to take on challenges.
• Discretion and professionalism when handling sensitive information.
• Professional and enthusiastic representation of HighLevel at in-person events.
• Availability for regular business hours Monday through Friday, 9:00 a.m. to 5:00 p.m. CST, with schedule changes when attending events.
• Bachelor’s degree or equivalent experience in Business Administration, Operations, Hospitality, or a related field.
• Strong organizational and project management skills, including the ability to manage multiple projects simultaneously.
• Ability to work independently when needed.
• Problem-solving and conflict-management skills.
• Excellent verbal and written communication skills.
• Ability to lift and move event supplies and equipment as needed.
• Ability to work in the Dallas office five days a week, with schedules adjusting based on the events calendar.

Nice To Haves

• Experience with shipping logistics, inventory tracking, and travel coordination.
• Familiarity with vendor management, budgeting, or office operations.

Responsibilities

• Own swag and event kit operations, including inventory tracking, audits, fulfillment, restocking, expense tracking, and continuous process improvements.
• Manage shipping and logistics for events and internal requests, ensuring materials are prepared, coordinated, and delivered on time.
• Support on-site event execution, including setup and teardown of materials, vendor coordination, and hands-on logistical support.
• Collaborate with Events, People Ops, Affiliate, Marketing, Communications, and Operations on internal activations and event logistics.
• Maintain internal SOPs, trackers, dashboards, and reporting to support visibility, accuracy, and consistency.
• Provide light office and administrative support, including supply management, vendor communication, receiving deliveries, visitor support, and backup coverage for Freshdesk inquiries.
• Assist with storage planning and organization for the Dallas office in partnership with the events team.
• Work in the Dallas office five days a week, with schedules adjusting based on the events calendar.
• Back up the Office Administrator during breaks, absences, or schedule changes, providing front desk coverage, visitor assistance, and general administrative support.
• Provide operational and logistical support for HighLevel’s Chapter and Education programs, including coordinating materials, swag, shipping, fulfillment, and other program needs.
• Attend in-person or virtual meetings during regular business hours and adjust work availability when attending events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level