Events Operations Coordinator

HighLevel•Texas, TX

4d•Onsite

About The Position

HighLevel is seeking an organized, detail-oriented, and proactive Events Operations Coordinator to support event logistics, internal activations, office operations, and company programs. The role owns swag and event kit operations, manages shipping and inventory, supports on-site event execution, and works with cross-functional teams to deliver smooth experiences. It also provides light administrative and office support, including vendor communication, supply management, visitor assistance, and backup front desk coverage. The position supports HighLevel’s Chapter and Education programs through materials coordination, swag, shipping, and fulfillment. The role requires working in the Dallas office five days a week, with schedules that may adjust based on the events calendar. Availability is required for meetings during regular business hours, Monday through Friday, 9:00 a.m. to 5:00 p.m. CST; work availability, hours, and days may change when attending events.

Requirements

At least 2 years of experience in event coordination, logistics, operations, or administrative support.
Strong organizational skills and attention to detail, with reliable follow-through.
Proficiency with Google Workspace, ClickUp, and spreadsheets, and ability to learn new platforms and navigate multiple systems.
Excellent communication and collaboration skills across departments.
Adaptability and resilience when priorities shift.
Proactive, accountable, eager to learn, and ready to take on challenges.
Discretion and professionalism when handling sensitive information.
Professional and enthusiastic representation of HighLevel at in-person events.
Availability for meetings during regular business hours, Monday through Friday, 9:00 a.m. to 5:00 p.m. CST, with schedule changes when attending events.
Bachelor’s degree or equivalent experience in Business Administration, Operations, Hospitality, or a related field.
Strong organizational and project management skills, including the ability to manage multiple projects simultaneously.
Ability to work independently when needed.
Demonstrated problem-solving and conflict-management ability.
Excellent verbal and written communication skills.
Ability to lift and move event supplies and equipment as needed.

Nice To Haves

Experience with shipping logistics, inventory tracking, and travel coordination.
Familiarity with vendor management, budgeting, or office operations.

Responsibilities

Own swag and event kit operations, including inventory tracking, audits, fulfillment, restocking, expense tracking, and process improvements.
Manage event and internal-request shipping and logistics, ensuring materials are prepared, coordinated, and delivered on time.
Support on-site event execution, including setup and teardown, vendor coordination, and hands-on logistical support.
Collaborate with Events, People Ops, Affiliate, Marketing, Communications, and Operations on internal activations and event logistics.
Maintain internal SOPs, trackers, dashboards, and reporting for visibility, accuracy, and consistency.
Provide light office and administrative support, including supply management, vendor communication, receiving deliveries, visitor support, and backup Freshdesk inquiry coverage.
Assist with storage planning and organization for the Dallas office in partnership with the events team.
Work in the Dallas office five days a week, adjusting schedules based on the events calendar.
Back up the Office Administrator during breaks, absences, or schedule changes by providing front desk coverage, visitor assistance, and general administrative support.
Provide operational and logistical support for Chapter and Education programs, including coordinating materials, swag, shipping, fulfillment, and other program needs.
Attend in-person or virtual meetings during regular business hours; adjust availability, hours, and days when attending events.