Events & Guest Services Coordinator

Anderson Ranch Arts Center • Snowmass Village, CO

9d

About The Position

The Events & Guest Services Coordinator is a hands-on role responsible for coordinating event planning and logistics while supporting daily operations of the Welcome Center and ArtWorks store. Working with Operations, Development, other departments, and outside partners, the coordinator manages smaller campus events and supports the logistical execution of major fundraising and community events. The position is a key point of contact for event coordination and guest services, helping ensure a welcoming and professional experience for students, artists, and visitors. Success requires organization, attention to detail, flexibility, and the ability to manage multiple priorities in a fast-paced, collaborative environment.

The coordinator plans and supports events such as weekly lectures, faculty receptions, internal gatherings, the Recognition Gala, the Annual Art Auction & Community Picnic, and private donor events. Responsibilities include coordinating schedules, staffing, spaces, equipment, supplies, and materials; overseeing setup, check-in, guest assistance, and breakdown; and maintaining event calendars, attendance records, communications, documentation, and post-event data and debriefs.

The role also oversees Welcome Center operations and provides customer service to students, artists, and visitors. It supports seasonal guest services staff, summer housing packets and pack-and-ship services, and the daily operations of the ArtWorks store, including customer transactions, inventory, orders, consignments, and point-of-sale records. Additional duties include health and safety compliance, cash handling and sales reporting, maintaining administrative spaces, mail distribution, office supply management, and shipping assistance.

Requirements

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills, with a friendly, approachable demeanor and the ability to resolve issues fairly and professionally.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks efficiently in a dynamic environment.
• Proficiency with Microsoft Office Suite, database management, mail merges, and point-of-sale systems, and ability to learn new software.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Flexible, motivated, and proactive, with the ability to work independently and adapt to changing needs and new challenges.
• Availability to work weekends, evenings, and occasional special events.
• Ability to follow directions with strong follow-through and accountability.
• College degree or equivalent work experience.
• Ability to move objects weighing up to 40 pounds.
• Ability to frequently stand, walk, and reach with hands and arms, and perform tasks involving reaching, standing, sitting, typing, talking, crouching, kneeling, seeing, and hearing.
• Ability to navigate art studios and facilities in a historic building with uneven surfaces, stairs, and gravel walkways.

Nice To Haves

• Experience with cash handling, payment processing, and inventory management.
• 1–2 years of experience in events coordination, customer service, and/or money handling.

Responsibilities

• Coordinate smaller campus events, including weekly lectures, faculty receptions, and internal gatherings.
• Support logistical planning and execution for major fundraising and community events, including the Recognition Gala, Annual Art Auction & Community Picnic, and private donor events.
• Coordinate event schedules, staffing, spaces, equipment, supplies, and event materials.
• Oversee on-site event setup, guest check-in, attendee assistance, and breakdown for on- and off-campus events.
• Coordinate post-event cleanup, restocking, and preparation for upcoming events.
• Maintain event calendars, attendance records, and logistical documentation.
• Coordinate event-related communications and materials across departments and with outside partners.
• Manage post-event data entry, documentation, and debriefs to support future planning and continuous improvement.
• Provide customer service to students, artists, and visitors, handle inquiries, resolve issues, and support smooth arrivals.
• Oversee Welcome Center operations and monitor guest services email accounts.
• Help coordinate housing packets and weekly pack-and-ship services during the summer.
• Assist in training and supporting seasonal guest services staff.
• Oversee daily ArtWorks store operations and customer transactions.
• Monitor inventory for store merchandise, office supplies, IT needs, and guest services items.
• Process and label orders, manage consignments, and maintain accurate point-of-sale records.
• Support store-related needs at special events and gallery openings.
• Ensure compliance with health and safety standards, oversee cash handling and sales reporting, and maintain clean, organized administrative spaces.
• Provide general office support, including mail distribution, office supply management, and shipping assistance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree