Events & Guest Services Coordinator

Anderson Ranch Arts Center • Snowmass Village, CO

9d

About The Position

The Events & Guest Services Coordinator is a hands-on role coordinating event planning and logistics while supporting daily operations of the Welcome Center and ArtWorks store. Working with Operations, Development, other departments, and outside partners, the coordinator plans smaller campus events and supports the logistical execution of major fundraising and community events. The role is a key point of contact for event coordination and guest services, helping provide a welcoming and professional experience for students, artists, and visitors in a fast-paced, collaborative environment.

The coordinator manages event logistics from planning through on-site execution and follow-up, including schedules, staffing, spaces, equipment, supplies, guest check-in, attendee assistance, cleanup, and documentation. They also oversee Welcome Center and ArtWorks store operations, provide customer service, support seasonal guest services staff, and assist with office operations, cash handling, sales reporting, inventory, and shipping.

Requirements

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills, with a friendly, approachable demeanor and the ability to resolve issues fairly and professionally.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks efficiently in a dynamic environment.
• Proficiency with Microsoft Office Suite, database management, mail merges, and point-of-sale systems, and ability to learn new software.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Flexible, motivated, and proactive, with the ability to work independently, adapt to changing needs, and take on new challenges.
• Availability to work weekends, evenings, and occasional special events.
• Ability to follow directions with strong follow-through and accountability.
• College degree or equivalent work experience.
• Ability to move objects weighing up to 40 pounds.
• Ability to perform physical tasks including standing, walking, reaching, sitting, typing, talking, crouching, kneeling, seeing, and hearing, and to navigate art studios and facilities in a historic building with uneven surfaces, stairs, and gravel walkways.

Nice To Haves

• Experience with cash handling, payment processing, and inventory management.
• One to two years of experience in event coordination, customer service, and/or money handling.

Responsibilities

• Coordinate smaller campus events, including weekly lectures, faculty receptions, and internal gatherings.
• Support the planning and logistical execution of major fundraising and community events, including the Recognition Gala, Annual Art Auction & Community Picnic, and private donor events.
• Serve as the primary point of contact for event logistics, coordinating schedules, staffing, space preparation, equipment, supplies, and event materials.
• Oversee on-site setup, guest check-in, attendee assistance, and breakdown for on- and off-campus events.
• Ensure a welcoming and professional guest experience and coordinate post-event cleanup, restocking, and preparation for upcoming events.
• Maintain event calendars, attendance records, and logistical documentation.
• Coordinate event communications and materials with internal departments and outside partners.
• Complete post-event data entry, documentation, and debriefs to support future planning and continuous improvement.
• Provide customer service to students, artists, and visitors, handle inquiries, resolve issues, and help ensure smooth arrivals.
• Oversee Welcome Center operations and monitor guest services email accounts.
• Help coordinate housing packets and weekly pack-and-ship services during the summer.
• Assist in training and supporting seasonal guest services staff.
• Oversee daily ArtWorks store operations and customer transactions.
• Monitor inventory for store merchandise, office supplies, IT needs, and guest services items.
• Process and label orders, manage consignments, and maintain accurate point-of-sale records.
• Support store-related needs for special events and gallery openings.
• Ensure compliance with health and safety standards, oversee cash handling and sales reporting, and maintain clean and organized administrative spaces.
• Provide general office support, including mail distribution, office supply management, and shipping assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed