Event Supervisor
About The Position
Event Supervisors are being recruited for a short-term role supporting a major basketball tournament in Phoenix, Arizona, in February 2027. The role involves supervising event staff and helping ensure a seamless, professional, and memorable experience for attendees, staff, and event partners. Applicants must live in the Phoenix metropolitan area or within a reasonable commuting distance of downtown Phoenix and have reliable transportation. Staff must be available for assigned shifts during February 19–21, 2027, with possible additional hours for pre-event setup and post-event teardown. Assigned work may include evenings, weekends, and extended shifts.
Requirements
- Must reside in the Phoenix metropolitan area or within a reasonable commuting distance of downtown Phoenix.
- Must have dependable transportation and arrive on time for assigned shifts.
- Must be available for assigned shifts during the week of February 19–21, 2027, and for setup and/or teardown as assigned; evenings, weekends, and extended shifts may be required.
- Must communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff.
- Must demonstrate a friendly, helpful, and professional attitude when assisting guests.
- Must be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position.
- Must follow instructions, work collaboratively, and adapt to changing event needs.
- Must follow venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions.
- Must comply with the event's dress code, uniform, and identification requirements.
- Must complete assigned duties, attend required briefings, and promptly notify supervisors of scheduling issues.
- Must be legally authorized to work in the United States and complete required employment documentation.
- Must successfully complete a background check.
- Third-party applicants will not be considered.
Nice To Haves
- Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations is preferred but not required.
Responsibilities
- Supervise and coordinate event staff to ensure assigned duties are completed efficiently.
- Assign work areas, communicate shift expectations, and monitor staff performance.
- Oversee assigned event operations, including guest services, wayfinding, crowd management, registration, and venue support.
- Ensure staff follow event procedures, safety guidelines, and venue policies.
- Serve as a point of contact for staff questions, operational concerns, and issue escalation.
- Monitor attendee flow and identify potential bottlenecks or service disruptions.
- Communicate updates, incidents, and staffing needs to event management.
- Assist with pre-event setup, staff briefings, and post-event breakdown as needed.
- Provide professional customer service and help resolve attendee concerns.
- Complete required reports and provide shift updates to event leadership.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
