Seasonal Event Supervisor

LAZ Parking Midwest•Minneapolis, MN

1d•Onsite

About The Position

LAZ Parking is seeking a Seasonal Event Supervisor to lead parking and guest service operations at concerts, sporting events, festivals, holiday attractions, conventions, and other special events. The supervisor oversees frontline event staff, helps ensure safe and efficient operations, and delivers an outstanding guest experience. The position coordinates staffing, traffic flow, guest interactions, and event logistics while maintaining a positive, professional work environment. This seasonal, event-based role requires flexibility according to event schedules and operational needs. Work may include evenings, weekends, holidays, high-volume event days, and extended shifts when necessary. Schedules may vary weekly. The role supports outdoor event operations in varying weather conditions. Warming areas, scheduled breaks, task rotations, and other practices may be used to reduce unnecessary exposure to the elements when feasible. The position is active and requires extended periods of standing and walking, traversing event venues and parking facilities, lifting, pushing, and pulling up to 25 pounds, and frequent bending, stooping, squatting, and movement. Supervisors must remain alert while monitoring large operational areas with high guest and vehicle traffic. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential functions.

Requirements

Must be at least 18 years of age.
Prior experience leading teams, coordinating operations, or serving in a supervisory role.
Strong communication and problem-solving skills.
Ability to work evenings, weekends, and holidays.
Ability to stand and walk for extended periods and walk long distances across event venues and parking facilities.
Ability to work outdoors in varying weather conditions.
Reliable transportation to and from assigned events.
Ability to lift, push, and pull up to 25 pounds; bend, stoop, squat, and move frequently throughout a shift.
Ability to monitor large operational areas and remain alert to changing conditions and high guest and vehicle traffic.

Nice To Haves

Experience in event operations, parking, hospitality, customer service, venue operations, security, or related industries.
Previous supervisory or leadership experience.
High School Diploma or GED.

Responsibilities

Supervise and support seasonal event staff during assigned events.
Conduct pre-shift briefings and communicate event expectations.
Assign work areas and responsibilities to team members.
Monitor staff performance and provide coaching as needed.
Promote a positive, professional, and team-oriented work environment.
Assist with training and onboarding new event staff.
Oversee parking and guest service operations during events.
Monitor traffic flow and adjust staffing as necessary.
Ensure operational procedures are followed consistently.
Respond to operational issues and make real-time decisions to support event success.
Coordinate with venue personnel, security, law enforcement, and event partners as needed.
Assist with event setup, execution, and breakdown activities.
Address guest questions and concerns professionally and resolve customer service issues calmly and promptly.
Ensure staff deliver exceptional guest service and maintain a visible presence within event operations.
Support a safe and welcoming environment for guests.
Promote and enforce company safety policies and procedures.
Monitor employee and guest safety throughout events.
Report incidents, accidents, and operational concerns according to company guidelines.
Ensure compliance with company standards and client expectations.
Assist with emergency response procedures when necessary.