Event Supervisor

Apex Entertainment•Virginia Beach, VA

10d•$17 - $19•Onsite

About The Position

Apex Entertainment is seeking an organized, energetic, and guest-focused Event Supervisor in Virginia Beach. This part-time hourly leadership role oversees the successful execution of events such as birthday parties, corporate functions, fundraisers, private celebrations, and special events. The supervisor ensures events run smoothly from guest arrival through final payment while delivering exceptional service and upholding Apex Entertainment’s standards in a fast-paced entertainment environment. The role oversees event operations, including check-in, food and beverage service, attraction coordination, room setup, décor, and event flow. The Event Supervisor is the primary on-site contact for guests and clients, handles concerns, and resolves challenges. They lead and coach event staff, coordinate with other venue teams, manage day-of staffing needs, maintain event records in the CenterEdge Group POS system, process payments, evaluate event execution, and report outcomes to the Events & Sales Manager.

Requirements

Must be at least 18 years of age.
High school diploma or GED required.
1–2 years of experience in hospitality, food and beverage, event coordination, or a related field.
Strong leadership, communication, and interpersonal skills.
Excellent organizational skills and attention to detail.
Ability to problem-solve quickly and remain calm under pressure.
Ability to manage multiple priorities in a fast-paced environment.
Strong commitment to exceptional guest service.
Reliable transportation or a valid driver’s license.
Flexible availability, including evenings, weekends, holidays, and special events; weekend availability is required.

Nice To Haves

Previous experience supervising or managing corporate events, private parties, banquets, or special events.

Responsibilities

Oversee daily operations of scheduled events, including guest check-in, food and beverage service, attraction coordination, and overall event flow.
Manage multiple events simultaneously while maintaining service standards, food quality, safety, and operational efficiency.
Ensure room setup, décor, food and beverage service, attractions, and other event details meet Apex Entertainment standards and guest expectations.
Serve as the primary on-site contact for guests and clients throughout their event.
Identify and resolve challenges proactively and handle guest concerns with timely, professional solutions.
Lead and supervise up to 20 event team members per shift, providing direction, support, and coaching.
Communicate event details, priorities, and updates with Food & Beverage, Attractions, Events, and Operations teams.
Maintain awareness of events throughout the venue to support guests and internal teams.
Manage day-of staffing needs, including call-outs, schedule adjustments, and operational changes.
Maintain accurate Event Orders in the CenterEdge Group POS system and make adjustments as needed.
Complete event closeouts and accurately process client payments at the conclusion of each event.
Conduct pre-event and post-event evaluations of execution, guest satisfaction, and opportunities for improvement.
Report event outcomes and feedback to the Events & Sales Manager.
Complete additional duties and responsibilities as assigned by management.