Event Production Supervisor

Grand Canyon University•Phoenix, AZ
•Onsite

About The Position

Grand Canyon University is a private, nondenominational Christian university in Phoenix, Arizona. The Event Production Supervisor assists department leadership with planning, coordinating, and executing live productions, athletic events, and other campus events. The role provides on-site supervision and technical leadership, supports pre-production planning, and sets up, operates, troubleshoots, and strikes production equipment. The supervisor also performs production roles as needed and supports Ross production systems and related broadcast infrastructure. The position coordinates with event, audio, lighting, video, and broadcast personnel to support cohesive event execution. It contributes to production workflows and technical standards, trains and mentors production personnel, and helps coordinate equipment maintenance, preparation, testing, and organization. The supervisor manages department direct reports, including full-time employees and student workers, and helps ensure equipment is accounted for and maintained after events. Work takes place primarily indoors in an on-site office building and may involve temperature and weather variations, equipment noise, and dust. The schedule is flexible according to event needs, including evenings, weekends, holidays, and extended hours.

Requirements

  • Bachelor’s degree from an accredited college.
  • Demonstrated experience with live events, broadcast, video, or audio-visual production.
  • Demonstrated experience with audio-visual event technology setup, coordination, and execution.
  • Ability to remain organized and make sound operational decisions in a fast-paced environment.
  • Ability to work a flexible schedule based on event needs, including evenings, weekends, holidays, and extended hours as required.
  • Must successfully pass a background check.
  • Ability to meet deadlines while working under pressure.
  • Ability to manage, mentor, and coach team members.
  • High degree of technical competency and proficiency.
  • Strong interpersonal skills and ability to promote excellent customer service.

Nice To Haves

  • Familiarity with Ross production systems, particularly Carbonite and XPression.

Responsibilities

  • Assist department leadership with planning, coordinating, and executing live productions, athletic events, and other campus events.
  • Provide on-site supervision and technical leadership, assign production personnel, and ensure event requirements are executed.
  • Support pre-production planning by reviewing event requirements, identifying technical and staffing needs, and coordinating with Event Coordinators and other campus stakeholders.
  • Set up, configure, operate, troubleshoot, and strike professional production equipment used for live events.
  • Perform production roles as needed, including camera operation, video switching, replay, graphics operation, and digital display operation.
  • Provide operational support for Ross Carbonite video switchers, XPression graphics systems, replay systems, and related production infrastructure.
  • Assist with operating and troubleshooting cameras, production computers, digital displays, signal routing, patching, and other broadcast and event production systems.
  • Coordinate with audio, lighting, video, broadcast, and event operations personnel during live events.
  • Assist with developing and implementing production workflows, operating procedures, and technical standards.
  • Train, mentor, and develop production personnel to improve technical knowledge, operational consistency, and production quality.
  • Help coordinate corrective and preventative maintenance for production and Event AV equipment and identify equipment requiring repair, replacement, or additional support.
  • Assist with staging, preparation, testing, and organization of production equipment for upcoming events.
  • Maintain familiarity with production systems and infrastructure and serve as a technical resource for troubleshooting.
  • Help ensure production equipment is accounted for, maintained, and returned following events.
  • Manage department direct reports, including full-time employees and student workers.
  • Perform other duties as assigned.
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