Event Setup Specialist

Revecore•,
•Remote

About The Position

The Event Setup Specialist evaluates incoming documents and data from medical providers, searches for insurance and employer leads, updates patient files in AcciClaim, and determines appropriate next steps based on available information and applicable contractual or state requirements. The role involves processing information in paper, fax, and electronic formats, meeting production and quality assurance standards, and completing special projects as assigned. The specialist must protect confidential information and Protected Health Information (PHI), access confidential data only as necessary for job duties, and avoid disclosing PHI in violation of law. This is a work-from-home role requiring a quiet, distraction-free workspace, secure internet, download speeds above 20 Mbps and upload speeds above 10 Mbps, and adequate space for workstation equipment. Applicants must reside in one of the listed eligible U.S. states.

Requirements

  • Type at least 35 words per minute with minimal errors.
  • Communicate effectively with internal customers.
  • Be highly organized and able to follow a systematic approach to tasks.
  • Enter and process large amounts of information quickly and efficiently with minimal errors.
  • Be reliable, dependable, trustworthy, and able to work with minimal supervision.
  • Understand MRA departments, their functions, and the information they need.
  • Adapt workflows to client contractual and state requirements.
  • Have working knowledge of auto and health payers and understand the hierarchy of patient accounting.
  • Adapt to multiple levels of abstraction, from big-picture considerations to details.
  • Have working knowledge of internet and computer functions, including Microsoft Office Suite and Word Perfect, and be able to learn new systems.
  • Be comfortable using applicable technologies, including printers, scanners, postage machines and scales, mail sorters, and in-house systems.
  • Have a quiet, distraction-free home workspace with adequate room for workstation equipment and related materials.
  • Have a secure home internet connection with download speeds above 20 Mbps and upload speeds above 10 Mbps.
  • Reside in one of the listed eligible U.S. states.
  • Meet employment eligibility requirements, pass employment history verification, and successfully complete a background check.

Responsibilities

  • Evaluate incoming data and identify leads and other information relevant to working an event.
  • Enter relevant new information into patient records.
  • Review available information, identify what additional information may be needed, and determine appropriate next steps for working an event.
  • Process data in paper, fax, and electronic formats.
  • Meet production standards and quality assurance requirements.
  • Perform special projects as assigned.
  • Maintain the confidentiality of information learned through work, whether verbal, written, or electronic.
  • Access confidential data only when it is related to job duties and do not disclose PHI in violation of law.
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