On Call Generalist & Specialty Event Services Technician - Eugene

Pinnacle Live•Eugene, OR

13d

About The Position

Pinnacle Live is seeking an on-call Event Services Technician in Eugene, Oregon, to support hotel and event venue operations. The role assists with event floor operations, including the setup, strike, and operation of technology solutions in a hotel or hospitality environment, with an emphasis on excellent service to guests and clients. Technicians may work across different properties and production setups, supporting corporate meetings, conferences, and special events.

Requirements

High school graduate or equivalent.
Prior exposure to the audio-visual and/or hospitality industry.
Computer proficiency, including hardware, software, and networking.
Strong technical aptitude and working knowledge of computer hardware and software.
Ability to plan and prioritize.
Strong interpersonal skills.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Strong team-player orientation.
Commitment to best-in-class service for internal and external stakeholders.
Professional appearance.

Responsibilities

Complete event setups and strikes according to company standard operating procedures.
Greet guests and clients before events and explain how to operate equipment.
Communicate with clients throughout events, follow through on requests, and look for ways to enhance their events.
Maintain accurate client event information in company business systems.
Review daily invoices with clients and obtain their signatures.
Follow company security and safety measures and keep track of property inventory and equipment locations.
Keep inventory in good working order and rental condition, and promptly report lost, stolen, or damaged equipment to management.
Keep company-occupied areas clean, organized, and up to company standards.
Continue improving technical skills in audio, video/data, staging, computer operation, and networking.
Comply with company policies and procedures.
Perform other duties as assigned.